The Virginia Department of Social Services is excited to share that we are looking for a HR Operations Assistant, to join our team! At the Virginia Department of Social Services, we are passionate about our mission to design and deliver high-quality human services that help Virginians achieve safety, independence, and overall wellbeing. We are one of the largest Commonwealth agencies, partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, childcare providers, and adult living facilities to promote the well-being of children and families statewide. The HR Operations Specialist reports to the Benefits Manager and is responsible for performing a variety of administrative and customer service duties to provide operational support to the HR Benefits Team. Responsibilities include but are not limited to: providing consistent and timely customer service in handling the intake and resolution of HR inquiries submitted by managers, supervisors, and employees including answering phone calls, responding to emails, and liaising with vendors; completing and processing HR documents consistent with relevant policies and procedures; processing employee data and HR transactions in HR systems; and providing a variety of administrative and analytical support to ensure smooth HR operations.