HR Operations Analyst

PowerplanAtlanta, GA
300dRemote

About The Position

The HR Generalist (Operations) plays a critical role in ensuring smooth HR operations by managing key human resources functions including, daily operations, key administrative processes, supporting HR systems, and providing data-driven insights. This role focuses on accuracy, efficiency, and continuous process improvement to enhance the employee experience and operational effectiveness.

Requirements

  • Strong understanding of HR workflows, including onboarding, offboarding, payroll coordination, and benefits administration.
  • Ability to manage and streamline HR processes to improve efficiency.
  • Experience handling employee data, HR metrics, and compliance reporting.
  • Ability to analyze HR trends and generate reports that drive decision-making.
  • Hands-on experience with any HRIS (e.g., Workday, SAP, UKG, ADP, Oracle, BambooHR).
  • Strong Excel skills, including formulas, pivot tables, and VLOOKUP.
  • Excellent written and verbal communication skills to interact with employees at all levels.
  • Strong attention to detail to ensure 99%+ accuracy in HR data and documentation.
  • Proactive approach to identifying inefficiencies and implementing process improvements.
  • Ability to manage multiple HR tasks simultaneously with tight deadlines.

Nice To Haves

  • HR certifications (e.g., PHR, SHRM-CP).
  • Familiarity with HR shared services models or global HR operations.

Responsibilities

  • Gain full proficiency in UKG and operational workflows within the first 30 days.
  • Independently manage routine HR processes, including onboarding, employee changes, and offboarding, ensuring a 100% compliance rate with policies and labor laws by 60 days.
  • Continuously identify process inefficiencies and recommend process improvements to enhance operational effectiveness.
  • Ensure 99% data accuracy in employee records, HRIS entries, and reports by performing routine audits and corrections.
  • Create and deliver monthly HR analytics reports on workforce trends, turnover, and operational KPIs to leadership.
  • Automate recurring HR reports to improve efficiency and reduce manual work.
  • Respond to employee inquiries related to HR operations within 24 hours, ensuring a 95% resolution rate on first contact.
  • Ensure 100% compliance with all company policies and employment laws by managing HR documentation, audits, and process adherence.
  • Develop a compliance tracking system to monitor document expirations, policy acknowledgments, and training completions by the end of the first 90 days.
  • Conduct at least one internal audit per quarter to proactively identify and address potential compliance risks.
  • Support at least one HR initiative per quarter, such as system upgrades, benefits enrollment, or engagement programs.
  • Collaborate with payroll, IT, and finance teams to ensure seamless HR operations and resolve cross-functional issues within 48 hours of escalation.
  • Assist in the successful execution of at least two HR projects annually that improve operational efficiency and employee experience.
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