HR Manager (Korean Bilingual) DIR-GET

BTI Solutions•Ellabell, GA

2d•Onsite

About The Position

The HR Manager (SCM Operations) is responsible for providing dedicated, on-site human resources support to employees and drivers assigned to the SCM Operations team. This role serves as the primary HR point of contact for employee relations , ensuring compliance with company policies, labor laws, and operational standards, while supporting workforce stability and engagement within the SCM operation. While recruitment and payroll coordination are included, the core focus of this role is employee relations , including issue resolution, disciplinary processes, attendance and performance management, and day-to-day HR guidance for both drivers and non-driver staff.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field.
5+ years of HR generalist or HR manager experience , preferably in logistics, transportation, or operations-heavy environments.
Strong working knowledge of U.S. employment laws and HR best practices
Excellent organizational, communication, and interpersonal skills.
Experience supporting hourly, non-exempt, and driver workforces

Nice To Haves

Experience supporting driver populations (CDL)
Familiarity with DOT-regulated environments (employment-related aspects)
On-site HR experience within warehouse, terminal, or SCM operations
Experience using HRIS/ATS platforms (e.g., BambooHR)

Responsibilities

Serve as the primary HR contact for SCM-assigned drivers and employees
Manage employee relations matters, including: Attendance and punctuality issues Performance management and corrective actions Workplace conduct, policy violations, and investigations Conflict resolution between employees, supervisors, and operations management
Ensure consistent and fair application of company policies and procedures
Provide guidance to SCM managers on disciplinary actions, documentation, and escalation
Support HR lifecycle processes for SCM personnel, including onboarding, transfers, leaves, and offboarding
Act as liaison between HR, Operations, Safety, and Payroll teams
Address driver-specific HR issues in coordination with Safety and Operations (non-safety determinations)
Support recruiting activities for SCM Operations roles, including drivers and support staff
Coordinate interviews, pre-employment requirements, and onboarding logistics
Partner with recruiting vendors or staffing agencies as needed
Monitor staffing levels and proactively flag workforce risks to HR and Operations leadership
Support accurate timekeeping and payroll processing for SCM employees and drivers
Review timesheets for compliance with company policies prior to payroll submission
Address payroll-related employee inquiries and coordinate corrections with Payroll team
Ensure compliance with federal, state, and local employment laws, including FLSA and applicable DOT-related employment requirements
Support implementation and enforcement of company HR policies and procedures
Maintain proper employee documentation in HR systems (e.g., BambooHR)
Maintain a consistent on-site HR presence within the SCM Operations facility
Build strong working relationships with SCM leadership to support operational effectiveness
Provide HR guidance aligned with both HR standards and operational realities
Maintain accurate employee records and case documentation
Prepare regular HR status updates and issue summaries for HR Team Head
Escalate sensitive or high-risk issues promptly and appropriately