HR Manager, Fullfillment Center

About the position

In this role, you'll partner with the Site Lead to stand up our first Fulfillment Center with a focus in creating an environment where our warehouse operating team can do their very best work. You'll demonstrate compassion and commitment to inclusivity as you enable a team of hourly operations professionals. You'll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. You'll serve as a leading change agent, helping your team to navigate new initiatives and growth projects. You'll tackle onsite escalations, including coordination with cross-functional partners.

Responsibilities

• Acts as the champion to 'Build a Great Place to Work' which promotes a diverse and inclusive team and a high performance culture.
• Develops engagement plans and activities to build emotional engagement and provide recognition and celebration.
• Delivers the end to end employee experience in the Fulfillment Center, working in conjunction with the Central People Team and other cross-functional teams to ensure high levels of engagement as well as efficiency and continuous improvement that drives business results.
• Works with the Talent Acquisition team to lead the recruitment efforts for Fulfillment Center roles, ensuring a diverse and skilled workforce that meets our needs both now and in the future.
• Partners with our PEO partners and legal team to ensure compliance with all Labor laws, company policies, people data and safety regulations across all Fulfillment Centers operations.
• Collaborates with the central People team to design and deliver training programs that enhance employees skills and business performance.
• Oversees employee relations activities including conflict resolution, performance management and any remedial actions necessary.
• Oversees benefits, wellness, and compensation programs including job leveling, pay structure, incentive programs.
• Utilizes People data and analytics to track key performance metrics, identify trends and make data driven decisions to improve people and business outcomes.

Requirements

• BA/BS required in Business Administration, Human Resources, or related field.
• 5+ years in an HR partnership role, ideally within a fulfillment or distribution center.
• 2-3 years experience managing an HR team.
• Proven record of strategic partnerships enhancing the employee experience.
• Excellent written, verbal, public presentation, and communication skills.
• Strong interpersonal skills and ability to work effectively with a wide range of personnel.
• Strong employee relations background.