HR Manager, Datacenter Operations

Microsoft • Phoenix, AZ

81d • $85,100 - $169,800

About The Position

Join Microsoft's Cloud Operations & Innovation (CO+I) Team - Onsite in Phoenix, AZ! Microsoft's CO+I team is the powerhouse engine behind our global cloud services. Our infrastructure is comprised of a large global portfolio with over 100 datacenters and a million servers supporting more than a billion customers and 20 million businesses across 90+ countries. We're building and managing the infrastructure that keeps the world connected. Environmental sustainability and innovation are at the heart of everything we do with our datacenter design and operations. We continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. We're looking for a dynamic and experienced HR Manager, Datacenter Operations to support one of our fastest-growing datacenter campuses in Phoenix, Arizona. The Phoenix metro area campus is supporting a workforce of more than 500-employees and is growing rapidly, keeping Microsoft operations running 24/7, 365 days a year. This is an exciting opportunity to make a real impact! You'll apply a broad range of HR skills to support a diverse, unique and highly skilled workforce of datacenter technicians and managers. You'll collaborate across the Microsoft HR ecosystem, solve problems proactively, and help scale our operations in a ever changing environment. If you're a collaborator, a proactive problem solver, a trusted advisor, and a results-driven HR leader, who can work autonomously in a growth-focused and dynamic environment, We'd love to hear from you! Heads up! This role is all about being in the action—onsite, every day. You'll be right at the heart of our Phoenix datacenter, working side-by-side with local leadership, managers, and employees to keep things running smoothly. This isn't a remote or hybrid gig—we're looking for someone who's energized by face-to-face collaboration and thrives in a hands-on, in-person environment. If you love being where the momentum is, this is the place to be!

Requirements

• Bachelor's Degree in Human Resources (HR), Legal, Business, Psychology, or related field AND 5+ years experience with HR or related experience.
• 2+ years experience working in a production, mission-critical 24/7 environment.
• General knowledge of employment and labor laws in the US.
• Demonstrated ability to build and maintain relationships with employees at all levels of the organization.
• Clear, thoughtful communicator who builds positive relationships and is able to communicate with empathy, clarity, and respect across all levels.
• Organizational and time-management skills.

Nice To Haves

• Master's Degree in Human Resources (HR), Legal, Business, Psychology, or related field.
• Human Resources Professional Certification (e.g., PHR, SPHR, SHRM).
• 3+ years of experience partnering with a wide network of clients and across Human Resources to deliver effective business solutions.

Responsibilities

• Develop clear perspective on local employee and manager experiences, areas of risk, and culture of the local area to provide necessary context and guidance to datacenter leadership and broader HR team.
• Create and execute people strategies and programs that create a positive work environment, improve employee engagement.
• Be a trusted, neutral resource to employees and managers in helping them seek out support on HR questions and concerns.
• Provide support to employees and managers on time-sensitive, urgent questions on the spot in accordance with Microsoft policy and process.
• Be present onsite during some evenings and weekends to connect with employees and managers on evening/night shifts.
• Partner across the HR model to foster seamless, high-quality delivery of HR services.
• Have a regular seat at datacenter leadership and team meetings to partner and provide HR perspective on site strategy, goals, and challenges.
• Compile, share and leverage insights with leadership and partners to propose and develop needed solutions and risk assessment plans.
• Assist managers and leaders through organizational change and recommend inclusive leadership practices.
• Support the implementation of interventions to improve leadership and team performance.
• Design and implement specific manager capability building efforts at the site.
• Identify opportunities and engage local communities while promoting culture with stakeholders.
• Collaborate with Global Talent Acquisition to support the recruitment and onboarding of the right workforce for the site.
• Partner with CO+I HR Business Partners with various HR projects and initiatives.
• Partner with the leadership team to design and orchestrate crisis management strategy.
• Ensure compliance with applicable labor laws and regulatory environment.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree