HR Generalist

Heartland Human Care Services•Chicago, IL

22d•Hybrid

About The Position

The HR Generalist serves as administrator for several critical human resources functions and workforce management including recruiting, employee/labor relations, enforcing company policy and practices, administering pay, processing transactions, and employee engagement. Facilitates and communicates organizational policies and programs and ensures labor law and regulatory compliance. The HR Generalist serves as a first point of contact for HR inquiries and supports the HR team in implementing initiatives that enhance employee engagement, culture, and organizational effectiveness.

Requirements

Bachelor’s Degree from an accredited institute of higher learning is required.
Minimum Three (3) years of in HR support or generalist-level duties required.
Working knowledge of HR practices, employment law, and HR compliance.
Strong organizational skills with the ability to manage multiple priorities.
Ability and comfortability working with people of varying socioeconomic backgrounds.
Excellent communication skills. Strong networker, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.
Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to work independently and remain self-motivated with minimal direct supervision.
Strategic thought partnership and consultancy skills.

Nice To Haves

HR-related certification (SHRM or HRCI) preferred.

Responsibilities

Serves as a primary HR contact for employees and managers, addressing questions related to policies, benefits, leaves, and general HR processes.
Assists with employee relations matters by gathering information, documenting issues, and escalating concerns to HR leadership as appropriate.
Manages employee transactions, ensuring accuracy and timely updates.
Partners with the HRIS team to ensure data accuracy within the HRIS system.
Supports conflict resolution, employee coaching, and corrective action processes under the guidance of the HR Director.
Assists with recruitment activities including posting jobs, screening applicants, scheduling interviews, and conducting reference checks as needed.
Leading the organization’s background check process.
Partners with hiring managers and Talent Acquisition to support hiring needs and ensure timely communication with candidates.
Ensures HR policies and procedures are communicated, applied consistently, and aligned with federal and state regulations.
Supports the performance review process, including reminders, tracking, and system updates.
Provides administrative support to HR leadership and participates in special projects and process improvement initiatives.
Ensures confidentiality and maintains professional, respectful communication in all interactions.