HR Generalist

Aquinas College-posted about 12 hours ago
Full-time • Entry Level
Hybrid • East Grand Rapids, MI
11-50 employees
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Aquinas College is seeking a Human Resources Generalist to support the operational and compliance functions of the Human Resources team. Reporting to the Director of Human Resources, this role focuses on HR compliance, process improvement, standard operating procedure (SOP) development, and administration and ongoing maintenance of the Employee Handbook and all employee documents.  This role requires a keen attention to detail, strong organizational and communications skills and a heart of service to provide our AQ Saints with an excellent employee experience. The HR Generalist supports HR operations across the employee lifecycle, ensures adherence to employment laws and institutional policies, partners cross-functionally to support accurate benefits and payroll processes, and contributes to continuous improvement of HR systems and practices. This position also assists with recruitment activities as needed and supports a consistent, positive employee experience aligned with the College’s mission and values.

  • Administer day-to-day compliance with federal, state, and local employment laws and institutional policies (e.g., FLSA, FMLA, ADA, EEO).
  • Maintain audit-ready personnel records, compliance calendars, postings, and documentation.
  • Support internal audits, accreditation reviews, and regulatory reporting.
  • Ensure confidentiality and integrity of HR data.
  • Develop, document, update, and maintain SOPs for HR processes across the employment lifecycle.
  • Translate policies into clear, repeatable workflows and tools.
  • Identify process gaps, inefficiencies, or compliance risks and recommend improvements to the HR Director.
  • Maintain and update the Employee Handbook to ensure accuracy, compliance, and alignment with institutional practices.
  • Draft revisions and coordinate review and approval with the HR Director and legal counsel as required.
  • Manage version control, distribution, and employee acknowledgment tracking.
  • Support recruitment activities as needed, including job postings, applicant tracking, interview coordination, background checks, and hiring documentation.
  • Ensure recruiting and onboarding processes follow established policies and SOPs.
  • Assist with onboarding logistics and orientation processes.
  • Serve as a point of contact for employee and supervisor inquiries regarding HR policies, employment verifications, standard operating procedures, and day-to-day requests.
  • Administer performance review cycles, track completion, and maintain records.
  • Assist with employee relations documentation and investigations if needed, under the direction of the HR Director.
  • Administer day-to-day benefits and leave processes in compliance with applicable regulations and College policies.
  • Partner with Payroll Specialist and Accounting to support benefits reconciliations, billing review, and resolution of discrepancies.
  • Serve as a backup to payroll processing, ensuring continuity, accuracy, and compliance during absences or peak periods.
  • Assist with benefits audits, renewals, and reporting as assigned.
  • Maintain HRIS data integrity and generate standard operational and compliance reports.
  • Support HR systems enhancements, testing, and process automation initiatives.
  • Coordinate and track required compliance and statutory training.
  • Assist with employee-facing communications related to HR policies, handbook updates, and process changes.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Minimum of three years of human resources experience with an emphasis on compliance, documentation, and HR operations.
  • Working knowledge of employment laws and HR best practices.
  • Demonstrated experience developing SOPs and maintaining policy documentation (including handbooks).
  • Strong organizational skills, attention to detail, and ability to manage confidential information.
  • Proficient using Zoom and Google applications (Docs, sheets, gmail, etc.).
  • Experience in higher education or a mission-driven organization.
  • ADP HRIS experience (Workforce Now or similar) preferred.
  • Professional HR certification (PHR, SHRM-CP).
  • Experience supporting benefits reconciliations, compliant training schedules, payroll processes, audits, and regulatory reporting.
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