HR Generalist

TextUs • Denver, CO

315d • $60,000 - $80,000

About The Position

TextUs is the leading conversational messaging platform for mobile-first customer interactions. We improve business outcomes by allowing organizations to have amazing, message-based conversations with their prospects, customers, and employees across their entire journey with the organization. This role is a great opportunity to support a growing team and ensure TextUs recruits great employees and enables them to do their best work. As the right-hand person to the Director, HR, this individual will refine processes, contribute to cultural initiatives, and take ownership of key HR functions. Ideal for someone who thrives in a well-rounded HR Generalist role.

Requirements

• 2-4 years of experience in an HR function with expertise in recruiting, onboarding, benefits, and compliance
• Proven ability to manage HR documentation, payroll, and compliance reporting (ACA, 401k) with precision
• Proficient in HR technology, including Greenhouse ATS, Wiki Notion, Zoom, and core productivity tools (Word, Excel, PowerPoint, Google Docs, ADP)
• Expertise in HR technology, including Greenhouse ATS, Wiki Notion, and Zoom, with the ability to learn new tools
• Proficiency with most of the following: Word, Excel, PowerPoint, Google Docs, ADP
• Strong initiative, high attention to detail, and excellent time management skills
• Ability to maintain strict confidentiality of all data and information
• Thrives in a fast-paced, high-accountability, team-oriented environment while proactively identifying and driving HR process improvements
• Spectacular proactive communication skills across a wide range of stakeholders
• Strong ability to listen, ask thoughtful questions, and articulate HR policies and initiatives clearly
• Effectively engages with leadership, employees, and external partners to ensure alignment on HR initiatives

Responsibilities

• Supports Director, HR, hiring managers, and recruiters in high-volume recruiting initiatives
• Ensures best practices and data integrity within Greenhouse ATS to optimize the hiring process
• Owns and maintains job descriptions for all roles, ensuring alignment with business needs
• Conducts structured phone interviews and debriefs for entry-level positions
• Provides reporting on recruiting trends and gathers hiring team feedback to continuously improve processes
• Efficiently onboard team with the tools, information, and development opportunities needed for success and retention
• Leads and continuously improves onboarding, working with the Director, HR to enhance the experience
• Champions TextUs core values by leading by example and owning culture-building initiatives, including company events
• Owns and executes payroll processes, collaborating with Accounting and Finance for accuracy and efficiency
• Subject matter expert in TextUs benefits, including FAMLI and state leave policies
• Manages ACA and 401k reporting, ensuring compliance with regulatory requirements
• Stays up to date on employment laws and proactively implements appropriate changes to TextUs
• Maintains accurate employee data and ensures records are up to date
• Owns and maintains accuracy of all employment documentation, including offer letters, severance agreements, and signing bonuses
• Streamlines workflows in Greenhouse, Wiki Notion, Google Drive to enhance efficiency and improve the team member experience
• Continuously evaluates and refines operational processes to support business growth

Benefits

• Competitive pay
• Health / Dental / Vision Insurance
• HSA contributions
• 401K with company match
• Unlimited PTO
• Cell phone + internet reimbursement for $100/month
• One-time $1,000 home office stipend once you’ve been with TextUs for 6 months
• Up to 12 weeks of Parental Leave
• U.S. remote first with optional WeWork office space in downtown Denver, CO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level