HR Compliance Temp

Five Below • Philadelphia, PA

454d

About The Position

The HR Compliance Temp position at Five Below involves providing day-to-day support to Crew Member Services Operations, advising crew members on HR policies and procedures, and managing various HR-related inquiries. The role is essential in ensuring accurate and timely responses to crew member contacts while maintaining high service standards.

Requirements

• High School Diploma / GED or equivalent required.
• A minimum of 1 year of Human Resources experience is preferred.
• A minimum of 2 years of experience with Shared Services, Call Centers, or People Operations is preferred.

Nice To Haves

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.

Responsibilities

• Provide day-to-day support to the Crew Member Services Operations.
• Advise Crew Members on a wide range of HR policies, procedures, processes, and systems.
• Intake Crew Member Services cases via calls, emails, web forms, paper mail, and walk-in contacts.
• Maintain up-to-date and thorough notes using a case management system.
• Meet established Service Level Agreements and Key Performance Metrics.
• Perform other responsibilities as assigned by Crew Member Services Lead.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED
• Number of Employees: 10,001+ employees