Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. At Genesys, we are transforming customer experience through empathy, AI innovation, and global impact. As an HR Business Partner, you will play a critical role in supporting and developing our North America HR operations within a dynamic and fast-paced global organization. This position is ideal for a driven HR professional who thrives in a collaborative environment and is eager to contribute to HR initiatives that shape our people strategy. In this role, you will partner with HR Business Partners and leaders to support and enhance HR processes that improve operational efficiency and employee engagement. You will bring a blend of analytical skills, creativity, and problem-solving to help inform and strengthen HR initiatives while ensuring compliance with employment laws and policies.