Supports the operating team in the achievement of its people related objectives for employee satisfaction, patient or customer satisfaction, labor costs targets, talent development and the development and maintenance of a high performing workforce. Actively participates in development of employee relations programs. Provides assistance in the form of advice and counsel to management regarding: effectiveness of staff, application of human resource practices, policies and procedures, application, and administration of collective bargaining agreements, compliance with employment regulations and laws and resolution of complaints and grievances. Communicates with managers of bargaining unit employees regarding contract interpretation, policy interpretation and compliance. Works on resolution of compliance complaints and closure of compliance corrective action plans. Partners during succession planning, including coaching of management clientele on individual development plans and on-boarding support for new managers (30-60-90 day rounding). Supports management when conducting layoffs, start-ups, grievance meetings, investigations, complaint resolutions, staff counseling and related progressive discipline activities, talent reviews and local training. Identifies, investigates and resolves grievances, and coordinates with the Center of Expertise (CoE) for resolution of mediated or arbitrated grievances, work environment scans and harassment investigations. Involved in terminations, unemployment hearings, Equal Employment Opportunity Commission (EEOC) charges, and reduction in force planning. Supports management with key initiatives as directed by HR and operational leadership. Facilitates manager and staff access to HR services.
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Job Type
Full-time
Career Level
Mid Level
Industry
Ambulatory Health Care Services
Education Level
Bachelor's degree