HR Bilingual Coordinator

American Eagle Outfitters • Hazle Township, PA

11h

About The Position

Provide HR support for a high-volume DC workforce, who facilitates the processing and distribution of merchandise in a cost effective, safe and customer service oriented manner. Work among a team of HR professionals to support and develop the distribution center team through talent acquisition, internal movement, and associate retention.

Requirements

• Associates degree and/or experience is required but the ideal candidate will have a Bachelor’s Degree in Human Resources or related field
• 2+ years of previous Human Resources experience is preferred
• Bi-lingual skills required: English/Spanish. Professional translation experience preferred.
• Exceptional interpersonal, oral and business writing communication skills, including a strong telephone presence.
• Ability to work in a deadline-oriented environment, with critical attention to detail, organizational skills and accurate reporting.
• High degree of proficiency MS Office Suite, Google Workspace, & Internet applications
• Must be able to work flexible hours when needed.

Responsibilities

• Show Passion, Innovation and Teamwork through a focus of People and Integrity – AEO’s core values!
• Act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success.
• Ensure quality customer service standards are met in an efficient and innovative manner; answering and assisting associate requests and general questions regarding policies, leaves of absence, pay issues, and other administrative functions.
• Encourage the two-way communication process and reinforce AEO’s Open Door Policy. Provide professional and impactful written and verbal translation support in Spanish and English.
• Support the Talent Acquisition lifecycle for DC Hourly associates. This includes serving as a subject-matter expert for AEO’s internal and external staffing strategies and tools.
• Support new hire onboarding by conducting new hire orientation as necessary as well as entering updates into the HRIS and timekeeping systems.
• Play a key role in vendor relations for contingent labor staffing by processing temp to hire conversions of contract workers to full-time hourly positions
• Use workforce planning tools and metrics to advise on staffing needs and challenges.
• Process internal promotions, interest to move process, lateral moves and shift transfers
• Assist department with administrative functions:
• Maintain, organize and prepare orientation folders and personnel files
• Ensure privacy of personnel data regarding personnel records
• Assist with annual Benefits Open Enrollment and Culture Survey communication and activities.
• Promote and maintain high employee morale and safety.
• Other duties as assigned.

Benefits

• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.
• AEO may also provide discretionary bonuses and other incentives at its discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree