HR Benefits Admin

Verida IncVilla Rica, GA
2d

About The Position

The Benefits Administrator provides quality HR compliance and administrative support to the Benefits Team. The position is also responsible for maintaining satisfied clients by delivering assistance and administrative support to HR Benefits Manager by performing the following and other duties that may be assigned.

Requirements

  • Personable, able to comfortably and pleasantly deal with a variety of people
  • Strong customer service skills
  • Detail oriented
  • Must have a sense of urgency and ability to work in fast paced environment
  • Problem solving capabilities necessary to accomplish the duties and tasks of the position
  • Ability to correctly make decisions involving client issues/ problems including when to escalate the problem to a manager
  • Exceptional written and oral communication skills
  • Excellent organizational and planning skills
  • Ability to effectively learn and acquire new knowledge and skills.
  • Ability to share knowledge and work in a strong team-oriented environment.
  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Proficient in Word, Excel, PowerPoint, and e-mail

Responsibilities

  • Properly handles client requests on benefits through responsiveness, follow-up, and escalation.
  • Maintains a satisfied level of customer service with clients both internally and externally.
  • Prepares Word, Excel and PowerPoint documents
  • Maintains our internal databases with new claim information for worker’s comp claims
  • Maintains Worker’s compensation files and OSHA logs
  • Prepares letters for leave administration and benefit repayments
  • Facilitate business travel requests
  • Coordinates with HR Manager with wellness program
  • Adjusts ACA acknowledgements for 1095C
  • Assists in audits of benefits plans
  • Manages benefits confirmations and new hire enrollment communications
  • Prepare HR-related reports as needed
  • Sort incoming mail and prepare for accounting
  • Participate in organizing company events (Activity Committee participation required)
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