HR ADMINISTRATIVE ASSISTANT

Chinatown Service Center•Los Angeles, CA

25d

About The Position

Under the direct supervision of the Human Resources Manager, the administrative assistant will participate in the coordination of administrative and clerical work in the HR Department.

Requirements

Minimum educational requirement is high school diploma, but Bachelor's degree and previous experience in community services preferred.
Bilingual, including ability to read and write, in English and Chinese (Cantonese and/or Mandarin) required.
Good organizational skills and ability to work independently with a high degree of accuracy, attention to detail and conformity to procedure required.
Good communication and interpersonal skills, including ability to coordinate and cooperate with others required.
Excellent customer service skills.
Experience preparing written reports, correspondence and other documents required.
Word processing and data entry experience on Macintosh, Microsoft Word and Excel.

Nice To Haves

Bachelor's degree
previous experience in community services

Responsibilities

Perform general office support:
Handle office reception, routine telephone calls and correspondence duties
Provide word-processing/typing, filing and photocopying
Manage and maintain office equipment and supplies inventory and professional resource library
Manage and maintain up-to-date staff and client schedules and records
Collect and document fee and donation receipts
Develop and maintain administrative policies, procedures and forms
Internal office support
Manage and maintain client database and statistics and other program service data to meet contract requirements.
Prepare weekly and monthly program reports and invoices
Screen incoming requests for services, providing information and referral and/or scheduling appointments for initial screening interviews as appropriate
Process insurance payments
Assist and support counselors in providing case management for clients
Cooperate with supervisory and management personnel on all auditing related criteria, department policies and guidelines, and implement changes when needed to achieve department goals
External office support
Represent Counseling Program to funders and outside agencies
Participate in community/agency liaison activities to assure community awareness of services and programs
Assist in monthly outreach and educational event
Assist the Program Director in other administrative and program areas as needed
Other assigned duties.