HR Administrative Assistant

Alliance Nursing•Woodinville, WA

About The Position

The Human Resources & Administrative Assistant serves as a key operational and customer service support partner for the organization. This role is responsible for creating a positive first impression for employees, applicants, clients, and visitors by managing front‑office interactions with professionalism and empathy. The Assistant expertly handles multi‑channel communication-phone, email, digital systems-and ensures callers and visitors are triaged efficiently. The position supports modern administrative operations, including electronic document management, digital filing systems, cloud‑based form updates, electronic signature workflows, and maintaining accurate record retention processes. Additional administrative functions include preparing communications, assisting with marketing materials, managing office inventory, coordinating internal events, and supporting travel and meeting logistics. Within Human Resources, this role supports onboarding, including interview support, reference checks, background processes, I‑9/E‑Verify, scheduling training sessions, and maintaining accurate personnel and credentialing data. The Assistant leverages HR technology platforms to track employee requirements, credential expirations, and mandatory training. This role collaborates to ensure compliance with regulatory, accreditation, and internal policy standards, and assists with the preparation of documentation for audits and surveys.

Requirements

Minimum 2 years of customer service experience in a professional, fast‑paced environment.
Strong ability to maintain confidentiality and handle sensitive information in compliance with privacy laws, ethical standards, and HR best practices.
Ability to interpret and apply state, federal, and accreditation requirements related to HR and healthcare operations.
Advanced proficiency with Microsoft Office Suite, including Excel, Word, Outlook, Teams, and ability to learn new software quickly.
Experience working with digital platforms such as HRIS systems, applicant tracking systems, electronic signature software, and shared‑drive file management.
Strong organizational skills with the ability to prioritize competing deadlines and work independently with minimal supervision.
Excellent interpersonal communication skills, including the ability to de‑escalate, problem‑solve, and provide high‑quality service to diverse groups.
Demonstrated ability to manage multiple projects simultaneously and maintain accuracy in a rapidly changing environment.
Strong attention to detail and commitment to professionalism.
Ability to follow policy, procedure, and direction while also identifying opportunities for workflow improvement.
Active listening and effective questioning.
Clear and effective communication.
Logical reasoning and problem-solving.
Reading comprehension of work-related documents.
Self-monitoring and continuous improvement.
Awareness and understanding of others' reactions.
Ability to adjust behavior based on interactions.
Collaboration and persuasion skills.
Ability to teach or explain tasks.
Time management.
Scheduling and coordination of others.
Resolve a wide range of complex problems.
Identify root causes and develop both short- and long-term solutions.
Typical task resolution ranges from three to six months.
High school graduate or GED
At least 2 years of customer service experience required.
Drivers License

Nice To Haves

One year of human resources or related experience preferred.

Responsibilities

Managing front‑office interactions with professionalism and empathy
Expertly handles multi‑channel communication-phone, email, digital systems-and ensures callers and visitors are triaged efficiently
Supports modern administrative operations, including electronic document management, digital filing systems, cloud‑based form updates, electronic signature workflows, and maintaining accurate record retention processes
Preparing communications
Assisting with marketing materials
Managing office inventory
Coordinating internal events
Supporting travel and meeting logistics
Supports onboarding, including interview support, reference checks, background processes, I‑9/E‑Verify, scheduling training sessions, and maintaining accurate personnel and credentialing data
Leverages HR technology platforms to track employee requirements, credential expirations, and mandatory training
Collaborates to ensure compliance with regulatory, accreditation, and internal policy standards, and assists with the preparation of documentation for audits and surveys