HQ Office Manager

Stord•Atlanta, GA

8d•Onsite

About The Position

The mission of the HR Office Manager is to create a best-in-class HQ experience that makes employees want to be in the office and ensures every guest interaction reflects Stord’s brand, culture, and standards. This role sits on the People Team and reports to the Sr. HRBP, Corporate. This role will support the business by ensuring that the Headquarter office runs smoothly and efficiently. They will be responsible for coordinating visits of key clients and stakeholders and planning corporate events and engagement efforts. Organizational skills, eternal optimism, and internal customer obsession are critical for the success of this role.

Requirements

5+ years of experience in Office Management or Executive Operations within a fast-paced environment, with a demonstrated ability to scale office systems and operations alongside a growing headcount.
Commitment to a consistent daily on-site presence at our Union City Headquarters to oversee physical operations and foster culture.
A sophisticated hospitality mindset with the ability to anticipate and resolve the needs of guests and high-level stakeholders before they arise.
Exceptional verbal and written communication skills, characterized by the executive presence necessary to interact confidently with C-suite leadership and external partners.
Experience conceptualizing and executing large-scale employee engagement initiatives and corporate events that drive internal culture and retention.
Expert-level organizational skills with a mastery of detail-oriented execution; ability to manage complex logistics with high speed and total accuracy.
A consistently professional, high-energy demeanor that embodies "customer obsession" and maintains morale across the organization.
Demonstrated ability to manage sensitive organizational data and protect confidential information with the highest degree of professional ethics.

Nice To Haves

A Bachelor’s or Associate’s degree in Hospitality Management, Business Administration, or a related field, providing a strong theoretical framework for corporate operations.

Responsibilities

As the face of Stord HQ, you will own the end-to-end employee and guest experience.
Greet every guest warmly and professionally, manage the front door, provide polished office tours, and personally escort visitors to their meeting locations.
Partner with stakeholders across the organization, including C-Suite members and Legal, to ensure that their specific on-site needs are met.
Maintain HQ readiness at all times by ensuring common areas are tidy, whiteboards are cleared daily, and facilities issues are proactively resolved.
Act as the central point of contact for office logistics by owning mail management and distribution. You will also manage the lifecycle of employee access, including badge and parking pass ownership, and coordinate with property management as the primary liaison.
Manage strict inventory and proactive re-ordering for office snacks, kitchen supplies, and general materials to ensure employees always have what they need
Create exciting programming by developing rotating weekly breakfast and lunch menus to incentivize in-person office attendance.
Organize and run events for the HQ office, such as anniversary parties, holiday celebrations, and happy hours. You will lead the effort to standardize these events so they can be executed at other facilities.
Partner with the local HR team to develop engagement programming and serve as a culture champion. This includes tracking employee milestones like birthdays and work anniversaries to provide thoughtful, personal recognition.
Own the company’s community involvement initiatives, including the planning and execution of volunteer and charity events.
Build and manage the HQ office budget while tracking spend for ROI.