HPC Technical Consultant, On-site, Memphis, TN

Hewlett Packard Enterprise•Brentwood, TN

3d•Onsite

About The Position

HPC Technical Consultant, On-site, Memphis, TN This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: US Citizenship required Work Location: Memphis, TN On-Site daily from 9am to 5pm or as required. Standard business hours.

Requirements

US Citizenship required
HS graduate
Strong mechanical aptitude
Familiarity with hand tools
Experience with computer hardware and datacenters preferred
Accountability
Active Learning
Active Listening
Bias
Business Growth
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Centric Solutions
Customer Relationship Management (CRM)
Design Thinking
Empathy
Follow-Through
Growth Mindset
Information Technology (IT) Infrastructure
Infrastructure as a Service (IaaS)
Intellectual Curiosity (Inactive)
Long Term Planning
Managing Ambiguity
Process Improvements
Product Services
Relationship Building

Responsibilities

Perform on-site repair and maintenance activities on HPC compute, network, and storage hardware
Review tickets for hardware actions needed and claim for action
Interact with ticket system to document actions taken and pass ticket to next step
Complete training on specialized compute hardware, network, and storage components
Read system documentation and diagrams to identify specified components within system
Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
Perform hardware actions, e.g. component replacement from spares
Operate hand tools and low-power tools (e.g. battery power screwdriver)
Select proper tools and maintain tools in organized way on site
Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
Occasionally assist with system installation activities
Interface with parts inventory manager if applicable
Experience with Motivair and Vertiv CDU.

Benefits

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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