HPC Systems Engineer

Hewlett Packard Enterprise • Fort Collins, CO

1d • Hybrid

About The Position

HPC Systems Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: At HPE HPC & AI Storage, we build the filesystems and storage solutions to enable the largest national labs science discoveries, help supercolliders find new physics, enable major universities research, increase the accuracy of weather forecasts & simulations, empower major automotive organizations to complete fluid dynamics simulations on race cars, and other exciting workloads. In this role, you’ll be supporting the development of the world’s largest and fastest supercomputers and their associated filesystems. This role will have systems engineering support responsibilities including installing and debugging hardware, firmware, and software for new and existing HPC & AI products. This role has a broad technology scope that includes physically racking and moving computer equipment, inventory management, using Linux operating systems, configuring and maintaining network and rack layouts, writing Shell & Python utilities, ensuring our computer lab operates efficiently and effectively, and providing a reliable infrastructure for our engineering teams. Management Level Definition: Serve as the first point of contact for technical issues within the R&D lab, including hardware malfunctions, software errors, and network connectivity issues. Diagnose and resolve complex technical problems, ensuring minimal down time. Inventory Management: Oversee and maintain a comprehensive inventory of computer lab equipment, including servers, network devices, and peripherals. Ensure accurate tracking of assets, perform audits, and manage the procurement of new equipment as needed. Documentation and Reporting: Maintain detailed documentation of all technical procedures, inventory records, and issue resolution steps. Prepare reports on lab usage, equipment status, and ongoing issues for management review. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower-level employees.

Requirements

• Bachelor’s degree in Information Technology, or related field. Typically, 4-6 years' experience. 6+ years of relevant experience may be substituted for education requirements.
• Experience with compute server or storage product support required.
• Strong knowledge of computer hardware, software, and network systems required.
• Experience with inventory management and procurement processes required.
• Excellent problem-solving skills and the ability to diagnose and resolve technical issues quickly required.
• Ability to perform physical tasks associated with computer hardware installation and maintenance required.
• Strong organizational skills and attention to detail required.
• Excellent communication and interpersonal skills.
• Ability to mentor and work independently.
• Familiarity with industry-standard IT security and compliance requirements.

Nice To Haves

• Experience with PCI Express, NVMe, x86 platforms, Linux operating systems, and root cause analysis preferred.
• Experience with Shell scripting and/or Python scripting preferred.
• Experience with HPC & AI computing desired.
• Experience with shipping, receiving and purchasing desired.
• Evaluating processes for systems design and validation methodology, including writing and execution of test plans, debugging, and testing scripts and tools desired.
• Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX)

Responsibilities

• Work closely with colleagues and engineers to understand their hardware and software needs, ensuring the lab meets or exceeds those requirements.
• Remote Hands Support: Provide remote hands-on support to software engineers for hardware-related issues, including server reboots, swapping defective components, and assisting with hardware upgrades or installations.
• Provides domain-specific expertise and overall software systems leadership and perspective to cross-organization projects, programs, and activities.
• Drives innovation and integration of new technologies into projects and activities in the systems design organization.
• Ideal candidates will be empowered to complete sometimes ambiguous tasks with autonomy and good technical judgement.
• Provides guidance and mentoring to less- experienced staff members.

Benefits

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level