-Provide technology consulting to external customers and internal project teams. -Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers business needs and, consequently, for understanding customers businesses. -As trusted advisor create and maintain effective customer relationships to ensure customer satisfaction. -Maintain knowledge of leading-edge technologies and industry/market domain knowledge. -Actively contribute to HPs solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. -Shape technical direction and technical strategies within the organization and for external customers. -Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. -Contribute to organizations profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development. -Applies advanced subject matter knowledge to complex business issues, and is regarded as a subject matter expert. -Frequently contributes to the development of new ideas and methods. -Works on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors. -Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. -Acts as an expert providing direction and guidance to process improvements and establishing policies. -Frequently represents the organization to external customers. -On-site technical support for the HPC environment (SGI 8600 compute systems and supporting infrastructure) -Administration and operational support for HPCM cluster management -Support for the DMF storage environment, including coordinating upgrades and system health monitoring, working with DMF team. -CDU cooling system maintenance and troubleshooting (will train on this) -Hardware diagnostics and coordination with the site admin to maintain system stability -Supporting the site admin -Facilitation of weekly operational meetings (Monday’s 12PM) and project coordination -Other responsibilities as needed Demonstrate strong knowledge in at least three major technology areas. -Technical expertise is sought after and provided to several projects/accounts. -Demonstrate in-depth knowledge of assigned technology and discipline area. -Demonstrate in-depth knowledge of corporate organization and policies. -Advanced-level business, technical, or functional knowledge.
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Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees