HPC Operations Manager

ASRC Federal•Mountain View, CA

21h•$180,000 - $205,000•Onsite

About The Position

ASRC Federal InuTeq proudly partners with NASA’s High-Performance Computing Services program at Ames Research Center, home to some of the most powerful supercomputers on Earth. Our teams operate four on-site supercomputing systems comprising approximately 17,000 nodes and delivering more than 25 petaflops of performance—enabling groundbreaking research for NASA and its federal partners. We are seeking a Senior HPC Operations Manager to lead operations for the NASA Advanced Supercomputing (NAS) Division. This role blends people leadership, operational accountability, and technical oversight of large-scale HPC environments, while maintaining close collaboration with NASA stakeholders. Role Focus~30% Administrative & People Management~30% HPC Technical & Operational Management~30% HPC Technical Project Management

Requirements

Bachelor’s degree in computer science, Engineering, or a related technical field
5+ years of experience in government contracting with direct responsibility for: Managing large technical teams (20+ staff) in 24×7 operational environments
Serving as a primary customer interface and delivering contractual requirements
7+ years of experience supporting High-Performance Computing environments, including ownership of: Large-scale, production HPC systems comprising thousands of nodes
Operational decision-making, incident response, and outage management
Proven experience maintaining Authority to Operate (ATO) for mission-critical systems, including audit preparation and compliance activities
Demonstrated accountability for HPC operational metrics using monitoring and ticketing systems to improve reliability and performance
Hands-on experience with HPC cluster management software, including system configuration, upgrades, and lifecycle management
Strong project management experience delivering complex initiatives on time and within budget
Experience working with vendors to evaluate technologies and support procurement decisions
Excellent people leadership skills, including hiring, coaching, performance management, and team development
Strong written and verbal communication skills, including responsibility for technical documentation and customer-facing deliverables
Strong organizational and time-management skills with the ability to prioritize competing operational and mission needs

Nice To Haves

Project Management Professional Certification
A minimum of 10 years as a government contractor

Responsibilities

Lead and manage a multidisciplinary HPC operations team supporting a 24×7 production environment
Establish and reinforce a mission-driven culture emphasizing reliability, accountability, and continuous improvement
Plan and oversee execution of operational initiatives and improvement efforts
Coordinate staffing coverage to ensure continuous operational support
Ensure contractual deliverables are executed according to program objectives and timelines HPC Technical & Operational Management.
Direct day-to-day operational execution for large-scale, production HPC systems
Set operational priorities to ensure system availability, stability, and performance
Lead operational coordination during system events, outages, and recovery activities
Balance operational risk, performance, and mission needs in coordination with NASA stakeholders
Provide strategic oversight for cluster management platforms, schedulers, monitoring tools, and automation frameworks
Define standards and operational practices for system configuration and lifecycle activities
Identify opportunities to improve efficiency, reliability, and usability across HPC operations
Ensure consistent operational practices across software stacks and system management processes