HPC Operations Engineer

Jump Trading•Chicago, IL

55d•Onsite

About The Position

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems. We are looking for an adaptable hands-on individual, passionate about the details and nuances of managing Linux HPC environments at scale, and eager to tackle complex and unpredictable operational work as their primary job function.

Requirements

A desire for operational work as primary job function
2+ years of professional experience with Linux systems
High proficiency with at least one programming/scripting language (e.g., Go, Python, C) and ability to learn additional languages quickly
Ability to perform root cause analysis
Strong verbal and written communication skills, including the ability to communicate effectively and efficiently with both coworkers and third-party vendors
Strong collaboration skills with a willingness to undertake tasks of various technologies and complexities
Ability to independently manage complex projects and multiple workstreams
Strong sense of urgency
Willingness to perform regular operational maintenance work during evenings and weekends and as needed
Ability to work effectively in a busy, open floor plan office environment
Reliable and predictable availability

Nice To Haves

High performance computing (HPC), including parallel filesystems (e.g., Lustre, GPFS), batch systems (e.g., Slurm, Grid Engine), and high-performance network interconnects experience is a plus, but not required

Responsibilities

Provide front-line operational support for 24/7 Linux HPC compute, storage, and interconnects. Technologies involved include RDMA fabrics, parallel filesystems, HPC batch schedulers, FUSE filesystems, internal Jump software, multi-vendor hardware, cybersecurity requirements, a challenging and unpredictable client workload, and high user expectations
Solve problem reports and questions posed by members of Jump's research community, escalating as needed and managing the entire problem lifecycle
Respond to alerts in a timely fashion
Participate in large, coordinated maintenance operations, including during evenings and weekends
Work on global projects across a wide range of infrastructure
Write code for diagnosing, resolving, and triaging difficult problems and automating frequently performed tasks
Collaborate with team members and across teams to write code and testing infrastructures spanning both new and existing codebases in multiple programming languages
Manage relationships with outside vendors, including traveling both domestically and internationally to meet with current and potential vendors
Implement and support performance monitoring and fault monitoring systems
Develop and improve systems and user documentation
Develop and monitor the tools used to maintain a production computing environment
Provide operational support as primary job function
Adhere to all company cybersecurity and IT policies, including performing all work using only approved hardware and software
Participate in an on-call rotation
Other duties as assigned or needed
Work from company office an average of 5 days a week
Must be willing to work a maintenance window of either Friday evening or Saturday morning