Houskeeping Manager

Pyramid Global Hospitality•La Quinta, CA

4d•$70,000 - $75,000•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! What you will have an opportunity to do: Provide organization, instruction and guidance to members of the Housekeeping staff. Ensure completion of daily objectives while maintaining Hilton's Brand Standards of cleanliness and guest satisfaction.

Requirements

Ability to organize and prioritize work in order to meet deadlines.
Ability to exercise independent judgement.
Ability to communicate effectively and pleasantly in English with guests and staff as is necessary to effectively run the department and service customer needs.
Abiltiy to read and write basic English in order to complete necessary reports and understand instructions/information.
Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Nice To Haves

At least 2 year college (associate) degree preferred
Minimum of two years su[pervisory and/or management expeience in Hotel industry preferred.
Housekeeping department experience highly desireable.
Bi-lingual language ability (English/Spanish) preferred.

Responsibilities

Distribute/delegate room and cleaning assignments to Housekeeping team members.
Interview, Select and train Housekeeping team members in proper work procedures and techniques.
Supervise and Monitor work performance of team members by conducting room inspections.
Provide coaching and counseling of team members and conduct performance reviews when needed.
Plan and conduct staff meetings to ensure open communication amongst team members.
Attend various operational related meetings to obtain and disseminate pertinent information.
Assist room attendants and housepersons in securing all supplies and tools necessary for the completion of daily tasks.
Plan and implement hotel-wide changes such as as those affecting amenity set-ups or communication pieces.
Monitor proper use and compliance with hazardous chemicals and the Hazcom program.
Expedite all requests by guests.
Other duties as requested.