Housing Team Lead

Christian Community Health Center•Chicago, IL

About The Position

Assists supportive housing clients to maintain their housing and increase their self-sufficiency though linkages to resources and the attainment of established goals. In addition to maintaining a caseload, assists management with all audits and the activities of case managers providing assistance, training and guidance.

Requirements

Bachelor’s degree plus two (2) years experience in social services (case management experienced preferred).
An automobile, valid Driver’s License and vehicle insurance coverage is required.
Occasional late or weekend hours may be required.

Nice To Haves

Experience serving homeless, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred.

Responsibilities

Provides training to new and existing case managers.
Conducts monthly chart reviews of case manager’s charts.
Complete monthly reports as requested by Supervisor.
Become a user with HMIS.
Conducts a minimum of one monthly face to face contact per client
Provides a minimum of one monthly home visit per client or as needed.
Complete chronological progress notes within twelve hours of contact with client or collateral encounter.
All progress notes must be completed in DAP format and signed and date with appropriate credentials.
Develop initial service plan specific and tailored to the client needs identified during initial intake assessment/screening process.
Revise or update services plans every six months or based upon the client level of need.
Assist no-income clients to identify appropriate resources to obtain entitlement(s) within six months of admission to the housing program.
Completion of referral documentation and informed consent for supportive services.
Routinely assesses strengths and barriers to income, housing stability and self-sufficiency (including health, substance use and mental health issues), and provide appropriate referrals to supportive services in a timely manner.
Provides advocacy, support, and linkages/referrals to community resources
Conducts follow-up on all referrals and documents referral outcomes
Update client files to ensure a record all client level activities
Enter all client level activities in Client Track within twelve hours of encounter.
Completion of monthly statistical report and submit to immediate Supervisor by tenth business day of each month
Participates in all mandatory external and internal meetings or trainings.
Adherence with the Agency’s code of ethics and HIPPA Regulations for confidentiality.
Performs other duties as required or assigned.