Housing Success Specialist

Mercy Housing•Denver, CO

12h•$24 - $26•Onsite

About The Position

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. As a Housing Success Specialist , you will serve as a community connector, advocate, and changemaker for residents navigating challenges on their journey to stability. This is an on-site position. The Aromor is an affordable housing community for individuals who have experienced homelessness or have a high risk of becoming homeless. Pay: $24-26/hour, dependent on experience. Benefits Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid Time off between Christmas and New Year's Holiday Paid Volunteer Time Paid Parental Leave and Care Giver Leave Paid Life Insurance Free Employee Assistance Plan Free Basic Dental Pet Insurance options Duties Implement and deliver core resident programs designed to promote stability and success. Provide individualized support for residents facing barriers to housing retention, including mental health, financial hardship, or legal challenges. Collaborate with local service providers, develop resource networks, and advocate on behalf of the community. Facilitate workshops, outreach, and community events to build resident engagement and awareness. Collect and report program data to measure outcomes and inform continuous improvement. Offer trauma-informed support to residents and serve as a mentor to peers in areas such as hoarding, VAWA compliance, and other complex needs. Act as a site ambassador—welcoming volunteers, forming partnerships, and elevating the Mercy Housing brand. Minimum Qualifications High School Diploma or equivalent. Program and staff management experience. One year of work experience in community development or social services required. Preferred Qualifications Bachelor’s Degree in a related field. Three years of work experience in community development or social services preferred. Experience conducting community assessments, applying the principals of conflict management, and organizing community groups, events or programs preferred. Knowledge and Skills Work collaboratively with others in a team environment, respecting and valuing the perspectives and contributions of others, including residents. Must demonstrate a high level of verbal, writing and listening skills. Perform basic computer functions using Microsoft Word, Excel and Outlook. Must demonstrate knowledge in data collection and analysis. Effectively motivate and supervise other staff. Develop staff skills in support of resident and community programs and initiatives through training and mentoring. This is a brief summary of the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Requirements

High School Diploma or equivalent.
Program and staff management experience.
One year of work experience in community development or social services required.
Work collaboratively with others in a team environment, respecting and valuing the perspectives and contributions of others, including residents.
Must demonstrate a high level of verbal, writing and listening skills.
Perform basic computer functions using Microsoft Word, Excel and Outlook.
Must demonstrate knowledge in data collection and analysis.
Effectively motivate and supervise other staff.
Develop staff skills in support of resident and community programs and initiatives through training and mentoring.

Nice To Haves

Bachelor’s Degree in a related field.
Three years of work experience in community development or social services preferred.
Experience conducting community assessments, applying the principals of conflict management, and organizing community groups, events or programs preferred.

Responsibilities

Implement and deliver core resident programs designed to promote stability and success.
Provide individualized support for residents facing barriers to housing retention, including mental health, financial hardship, or legal challenges.
Collaborate with local service providers, develop resource networks, and advocate on behalf of the community.
Facilitate workshops, outreach, and community events to build resident engagement and awareness.
Collect and report program data to measure outcomes and inform continuous improvement.
Offer trauma-informed support to residents and serve as a mentor to peers in areas such as hoarding, VAWA compliance, and other complex needs.
Act as a site ambassador—welcoming volunteers, forming partnerships, and elevating the Mercy Housing brand.

Benefits

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options