Housing Stabilization Specialist

National Church Residences • Columbus, OH

17d

About The Position

At National Church Residences, we are committed to helping seniors and vulnerable adults maintain safe, stable, and healthy housing. As a Housing Stabilization Specialist, you will be on the front lines of this mission—working directly with residents in Permanent Supportive Housing to prevent evictions, support independent living, and promote overall well-being. This role is ideal for someone passionate about hands-on support, practical solutions, and building strong relationships with residents. Using a strengths-based, trauma-informed approach, you’ll guide residents through housekeeping routines, lease compliance, budgeting, behavior improvement strategies, and more—empowering them to thrive in their homes. If you are motivated by helping people maintain their independence, resolving challenges, and collaborating with a multidisciplinary team, this position offers meaningful work every day.

Requirements

• High School Diploma or GED with 2+ years of relevant experience, OR Associate’s or Bachelor’s degree in Human Services or related field.
• Minimum of 2 years working with individuals experiencing homelessness, mental health challenges, or substance use.
• Experience with harm reduction, hoarding/clutter interventions, behavioral agreements, or eviction prevention.
• Knowledge of Fair Housing, lease compliance, and tenancy support practices.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to build trusting relationships while maintaining professional boundaries.
• Comfortable working in residents’ homes and diverse housing environments.
• Basic computer proficiency (case notes, email, data entry).
• Valid driver’s license and reliable transportation; travel up to 50%.
• Ability to lift/move light objects or assist residents with physical tasks.
• Flexibility to respond to urgent tenancy issues or after-hours concerns.

Nice To Haves

• Bilingual abilities (Spanish, ASL, or other relevant languages) are a plus.

Responsibilities

• Tenancy Support & Housing Stability Provide personalized support to residents with lease compliance challenges (e.g., late rent, clutter, or hoarding).
• Coach residents on practical housekeeping routines, safety, and organization to maintain a clean and healthy home environment.
• Develop and implement Housing Retention Plans, including behavioral agreements, housekeeping checklists, and payment plans.
• Conduct monthly in-unit wellness visits and inspections to assess housing stability and reinforce expectations.
• Lead educational workshops on recovery, life skills, and community-building to enhance resident well-being.
• Resident Coaching & Skill-Building Support residents with life skills such as budgeting, paying rent online, understanding lease terms, and improving neighbor relations.
• Apply motivational interviewing and harm reduction strategies to address behaviors that may threaten housing stability.
• Educate residents on tenant rights and responsibilities under Fair Housing laws and lease agreements.
• Collaboration with Property Management Serve as a liaison between residents and property management to mediate conflicts and resolve tenancy issues.
• Attend move-in orientations, lease reviews, tenant meetings, and eviction prevention discussions.
• Work with residents on Housing Retention Plans to prevent lease violations and evictions.
• Documentation & Reporting Maintain accurate and timely case notes, home visit logs, and Housing Retention Plans in accordance with agency requirements.
• Track outcomes related to housing stability, compliance, and resident engagement.
• Support reporting on eviction prevention efforts and housing retention metrics.
• Team Collaboration & Development Coordinate with Case Managers, Clinical Staff, and community partners to provide cohesive support.
• Participate in staff meetings, case conferences, and professional development trainings.
• Contribute to a team culture grounded in trauma-informed care, equity, and Housing First principles.

Benefits

• Medical Insurance – several options available
• Dental, Vision, Life & AD&D Insurance and Flexible Spending Accounts
• Paid Time Off (PTO) and Paid Holidays
• Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
• Tuition Reimbursement
• Employee Discounts including Tickets, Retail, etc.
• Short-Term & Long-Term Disability coverage
• Accident, Hospital Indemnity & Critical Illness Insurance
• Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees