Housing Stabilization Specialist

Oregon Coast Community Action•Coos Bay, OR

45d•$18

About The Position

To contribute to the Essential Services (ESS) team by providing comprehensive housing-related assistance to clients and managing short to long-term cases within the general housing Program, focusing on developing personalized action plans, conducting thorough needs assessments, and coordinating with local landlords and housing agencies to secure stable housing options. To serve as a dedicated advocate for low-income individuals and families who are at risk of homelessness, currently experiencing homelessness, or facing mental health and other challenges, ensuring their access to necessary resources and support by navigating complex social service systems, facilitating connections to healthcare providers, employment services, and educational opportunities, and offering ongoing case management to promote long-term stability and self-sufficiency. This role involves collaborating with multidisciplinary teams, maintaining accurate and detailed client records, participating in community outreach events, and staying up to date on relevant policies and best practices in veteran support services.

Requirements

Time Management — Managing one's own time and the time of others.
Monitoring — Monitoring/Assessing performance of yourself to make improvements or take corrective action.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Administrative — Knowledge of administrative and office procedures and systems such as Word, Excel, Teams, managing files and records, and effective note taking.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Integrity — Job requires being honest and ethical.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Service Orientation — Actively looking for ways to help people
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Experience working in social services, with low-income families or crisis situations preferred.
High School Diploma or equivalent required
All combinations of vocational/post-secondary education, experience and/or training will be considered.
Reliable method of getting to work.
Must be free from illegal drugs, may be subject to suspicion testing.
Must be able to pass the State of Oregon Criminal Background Check.
A current Oregon Driver’s License is required.
Proof of automobile liability insurance @ $100,000/300,000 liability limits and maintain such limits.
Required ODL and proof of insurance (ORCCA Policy).
Regular attendance is a requirement of the position.
Ability to perform the job with or without reasonable accommodations.

Responsibilities

Participate in interviews with clients to gather program eligibility documents and client stabilization needs
Provide Stabilization Services to client/households in the program including but not limited to:
Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
Complete housing assessments, building stabilization plans, budgeting, supporting client goal setting & client accountability
Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
Maintain regular contact with clients/households by establishing a consistent schedule to ensure accessibility bystaff and families
Interview clients/households at specified intervals to certify their eligibility for continuing benefits
Coordinate referrals and services with partner agencies
Develop and maintain comprehensive client files with detailed and accurate records
Maintaining assistance data as well as accurate and current notes on all client related actions or interactions in Service Point during assessment and throughout on-going case management
Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Attend monthly case management meetings required by funder
Attend monthly HMIS user training as required by our CoC (ROCC)
Attend case management, HUD, OHCS and other housing-based training and seminars as assigned
Learn and maintain working knowledge of job specific computer programs
Interact with community partners, public, staff and other partners in a professional manner
Communicate effectively with others using available technologies (e.g., phone, fax, e-mail, file sharing, Teams, Zoom)
Participate in program start-up activities and year-end closeouts as needed
Participating in outreach events as needed, occasionally on weekends.
Responsible for personal safety, reporting incidents or accidents within a reasonable amount of time to supervisor or Safety Committee at [email protected].
Responsible for picking up after oneself and maintaining company owned equipment.
Performs other related duties as assigned.