Housing Stabilization Specialist

YWCA • Cleveland, OH

18d

About The Position

The Housing Stabilization Specialist works directly with individuals who hold housing vouchers through EDEN, supporting them as they secure and maintain stable housing. This role focuses on helping participants build the skills, knowledge, and connections needed to remain housed long term while reducing the risk of future homelessness. This position is well suited for someone who is compassionate, highly organized, and experienced in housing services, workforce readiness, or case management. The Specialist must be comfortable balancing relationship-based support with clear expectations, documentation requirements, and timely follow-through. Regular use of technology for case notes, communication, and tracking progress is an essential part of this role.

Requirements

• Experience providing support services related to housing stability, workforce readiness, or case management
• Knowledge of local housing providers, application processes, and community resources
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple priorities while maintaining professionalism and clear boundaries
• Comfort using computers, databases, and standard office software for documentation and communication
• Valid driver's license and ability to travel locally as needed

Responsibilities

• Partner closely with participants to develop and carry out individualized service plans that reflect each person's goals, strengths, and challenges.
• Support participants in finding and maintaining housing, navigating housing systems, and addressing barriers that may threaten housing stability.
• Provide advocacy, case management, and short-term crisis intervention as needed, while maintaining professional boundaries and a trauma-informed approach.
• Facilitate or support life skills and workforce readiness activities, such as budgeting, financial literacy, computer skills, and employment preparation.
• Communicate regularly with landlords, housing providers, and community agencies to connect participants to appropriate resources and services.
• Maintain accurate and timely documentation, including case notes and participant records in the ETO database within established deadlines.
• Participate in team meetings, provider meetings, and trainings.
• Provide occasional transportation or accompaniment to appointments or court when appropriate.

Benefits

• This role offers the opportunity to make a meaningful difference in the lives of individuals and families working toward stability and independence.
• Staff are supported through a collaborative team environment, ongoing learning opportunities, and a shared commitment to ethical, client-centered practice.
• Competitive pay and benefits are offered.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed