Housing Specialist

Homes For Good • Eugene, OR

22d • $50,149 - $67,246 • Hybrid

About The Position

As a key role in our Rent Assistance Division, the Housing Specialist manages a caseload of approximately 450-550 low-income clients in Lane County. This position handles the complete administration of rental assistance programs in accordance with HUD regulations and agency policies.

Requirements

• Three or more years of responsible community or social service experience with an emphasis on verifying documents for on-going program eligibility and income calculations.
• Equivalent to the completion of the 12th grade.
• The selected candidate must become a certified “Rent Calculation Specialist” within six (6) months of employment.

Nice To Haves

• Additional experience working with property owners and managers is preferred.
• Additional specialized training in social services, a related field and/or property management is desirable.
• Managing a caseload of approximately 450 to 550+ families.
• Learn which community agencies, programs and resources are available to program participants and provide appropriate referrals.
• Learn, interpret and apply HUD program rules and regulations and Agency policies and procedures.
• Learn and apply hearing policies and procedures.
• Investigate fraud allegations and recommend corrective action necessary to resolve the issues.
• Respond to requests and inquires in a timely manner.
• Prepare and maintain accurate and complete records and reports.
• Recognize the value of individual and cultural difference and create a work environment where individual’s differences are valued.
• Experience in conducting research to determine the reasonableness of the rent.

Responsibilities

• Monitoring participant eligibility.
• Responding to and processing requests for recertification of family composition and/or income from families.
• Developing and maintaining appropriate files and records.
• Certifying eligibility within program and Agency timelines.
• Reviewing, evaluating and verifying participant information including household composition, income, medical expenses, assets, deductions and other related eligibility documents in accordance with HUD regulations and agency policies.
• Entering applicant/participant information electronically.
• Coordinating information with other staff members regarding participant issues.
• Explaining transfer process including participant responsibilities.
• Processing transfer requests from participants.
• Communicating with co-workers, participants, owners and other community members.
• Ensuring necessary documents are completed, legible, and signed.
• Answering questions regarding income and family composition.
• Conducting group or individual briefings in compliance with HUD rules and regulations and Agency policies and procedures.
• Explaining lease agreement provisions, contractual obligation and HQS requirements.
• Following policies and regulations in accordance with the Agency’s Administrative Plan.
• Performs other duties as assigned.

Benefits

• generous benefits package which includes paid health, dental and vision insurance for you and your family after one month of employment, along with life insurance and a 12% contribution of your monthly salary into a retirement account after 6 months of employment.
• Homes for Good offers a family friendly environment with flexible scheduling options, generous paid time off (PTO) program starting at 17.33 hours per month and paid family leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED