This position will service participants in assisting low-income families and individuals, who may include homeless, elderly or disabled, to secure affordable housing and improved living conditions with the goal of an improved quality of life and self-sufficiency. Responsible for Determining eligibility and processing applications accurately. Essential duties include (but are not limited to): Interview Housing Choice applicants/participants to obtain all necessary documentation and complete files as required. Ensure all required information is compiled and maintained in the applicant/participant file. Determine eligibility and/or ineligibility, verifies data, processes application, issues voucher, and conduct home visits, if necessary. Assist client with inquiries and/or problems concerning their housing needs; provide direction regarding responses and resolutions to client inquiries. Provide landlord interface assistance to include but not limited to abatement and inspections. Investigate client issues requiring expertise in determining causes; to include inquires of potential fraud and misuse of funding; suggest and direct action plan for resolutions. All additional duties as assigned by supervisor.
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Job Type
Full-time
Career Level
Entry Level