Housing Resource Coordinator

LADD•Cincinnati, OH

15h

About The Position

HOUSING RESOURCE COORDINATOR Job Description The below job description is not meant to encompass every task, skill, or situation that may be encountered in this role. It is meant to give an overview of the necessary functions, skills and experiences needed to successfully perform the job. Each employee is expected to use LADD’s mission and The LADD Way to guide their performance. This job description may be modified as organizational needs dictate and changes will be discussed and documented. Department & Purpose · SOAR Department · The Housing Coordinator is responsible for supporting individuals with developmental disabilities in obtaining, maintaining, and successfully navigating stable, affordable housing. This role works to ensure continued compliance with housing programs, the Housing Choice Voucher (HCV) program, and strengthen landlord and community partnerships, and promotes housing stability in alignment with LADD’s mission .

Requirements

High School Diploma or equivalent required
Basic computer skills required
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities and maintain detailed documentation

Nice To Haves

Experience in housing coordination, customer service, case management, or human services preferred
Familiarity with subsidized housing programs (HCV preferred). Experience working with individuals with developmental disabilities

Responsibilities

Coordinate the completion of the HCV application and annual certification process
Build relationships between individuals, local housing services, support service or organizations, landlords, and members of the community
Provide the necessary guidance and support to individuals related to obtaining, using, and maintaining the housing subsidy
Commit to being part of a team that creates and sustains a diverse, inclusive, and equitable workplace culture
Assist with staff meetings
Ensure participants remain in good standing within housing programs by responding to special requests such as reports of change, reasonable accommodation requests, and other important request.
Assist landlords with the RFTA processes when needed
Audit staff caseload files to ensure accuracy
Ensure documentation meets CMHA, HUD, and internal compliance standards.
Regularly attend housing and landlord outreach events to strengthen housing partnerships and resources
Assist the Program Manager with housing-related issues and other needs as assigned
Correspond to general SOAR program inquiries
Run and review monthly KPI reports on housing stability, compliance timelines, and caseload activity.
Other duties as assigned