Housing Quality Standards Specialist

Brilliant Corners•Los Angeles, CA

2h•$53,000 - $55,973

About The Position

Flexible Housing Subsidy Pool (FHSP) HQS Specialist is a new position reporting to the FHSP HQS Supervisor. The HQS Specialist will conduct inspections of vacant and occupied scattered site and PBV units in the FHSP portfolio in accordance with HUD’s Housing Quality Standards, state and local codes and standards adopted by Brilliant Corners. The FHSP HQS Specialist will assist the FHSP HQS Supervisor and collaborate with FHSP teams to strategize around housing initiative inspections. The HQS Specialist will conduct quality control inspections of FHSP units to ensure units continue to meet HQS requirements, identify additional training needs of FHSP staff and address property provider compliance. To enhance knowledge, experience and professional growth, the FHSP HQS Specialist will work with their FHSP HQS team members to train other teams within FHSP on HQS-specific topics. The HQS Specialist will have the ability to quickly become familiar with Salesforce and support the FHSP HQS Supervisor with data related initiatives and projects. They will help with onboarding and skills development to facilitate a smooth transition for new HQS team members and to promote success.

Requirements

Experience performing inspections in a variety of housing-related fields, including real estate, property management, housing subsidy programs, housing acquisitions and coordination, and supportive housing for a minimum of six (6) months.
Experience in real estate, property management, supportive housing, Los Angeles rental markets, city planning/public policy, and subsidy programs.
Ability to work independently with minimal supervision.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment.
Willingness to travel throughout Los Angeles County and make multiple visits in the field per day.
Ability to work productively in a variety of working conditions and environments.
Access to reliable transportation, possession of a valid California driver’s license, a clean driving record, and automobile insurance.
Basic computer knowledge, Microsoft Office (moderate to strong) required; Canva preferred.
Flexibility required regarding scheduling and prioritizing of tasks.
The ability to employ training on identifying HQS deficiencies and completing tasks while showing careful consideration for every aspect involved, no matter the degree of importance.
Ability to understand and apply HQS regulations, organizational standards, state and local codes.
Ability to conduct inspections using mobile technologies and other equipment for HQS inspections.
Ability to meet the physical demands of the position: walking, standing, bending, squatting, climbing steps, reaching while carrying 2-3 lbs. of inspection equipment.
Position requires HUD Housing Quality Standards certification within six months of hire.

Responsibilities

Stays abreast of HUD HQS regulations, local and state codes, housing market, trends, laws and ordinances in L.A. County.
Conducts in-person housing quality standards (HQS) inspections of vacant and occupied scattered-site and project-based units in the FHSP portfolio.
With the FHSP HQS Supervisor’s guidance. Coordinates maintenance and repairs with property providers and responds to owner inquiries, and confidently recommends appropriate corrective action for inspection deficiencies to ensure units meet HQS, state, local and agency standards.
Advises the appropriate stakeholders on the condition of dwellings by developing and disseminating HQS reports and other HQS documentation.
Maintains thorough and accurate inspection-related reports, records and correspondences from FHSP team members, property providers, clients/tenants, ICMS and stakeholders, while maintaining confidentiality.
Works collaboratively with FHSP team members, property providers, and ICMS (Intensive Care Management Services) provider(s) to coordinate unit inspections.
Organizes, schedules and effectively maps out multiple inspections.
Provides HQS guidance to FHSP team members, property providers, ICMS, stakeholders, and responds to inspection inquiries in a timely manner.
Communicates with state and local departments concerning inspection-related matters.
Assists with creating and updating HQS training materials and coordinating trainings.
Delivers comprehensive HQS trainings, office hours and presentations to FHSP team members and stakeholders, including field-based HQS trainings
May assist with the design, implementation and producing reports and workflow systems to better optimize HQS inspections throughout FHSP.
Assists FHSP team members with successfully integrating HQS processes and procedures into their roles.
Establishes and maintains effective working relationships with team members, property providers, service providers, stakeholders, other FHSP teams.
Attends various staff meetings and trainings.
Performs other duties and responsibilities as assigned.