Housing Program Manager- HUD Certified

YWCA Chicago • Chicago, IL

78d • $68,000

About The Position

The Housing Program Manager is responsible for overseeing the Housing Program that supports the YWCA's main objective to eliminate racism, empower women and promote peace, justice, freedom, and dignity for all. This role will work closely with the Chief Economic Empowerment Officer to provide day-to-day supervision of program operations, maintain records pertaining to program activities, oversee the implementation of new programs, and manage marketing and outreach to the community. The Housing Program Manager is responsible for assisting in regular reporting to grantors in regard to program goal achievement, tracking client demographics, or in the preparation of new grant requests and funding continuation from current sponsors. The Housing Program Manager will work with staff, funders and other agency peers on researching and disseminating housing counseling updates and best practices. This position will also be required to carry a case load and provide direct service work to program participants, including conducting pre-purchase/homebuyer education and financial education workshops and webinars, providing housing counseling (including pre-purchase and rental) and credit counseling services. HUD Housing Counselor certification is required within the first 90 days of employment.

Requirements

• Working knowledge with all aspects of the homeownership process: mortgage lending, realtor service, closing of mortgage loan, loan processing, and loan modification.
• At least five years of management experience with a non-profit, community-based organization, or government.
• Strong problem solving and group leadership skills.
• Effective oral and written communication skills.
• Detail and deadline oriented.
• Ability to work independently and as part of a team.
• Sound computer skills including proficiency with email software, Microsoft Office Suite and Outlook.
• Ability and willingness to learn new software and computer systems.
• Ability to work flexible hours, including some evenings and weekends one to two times per month.
• Travel around the city and state and occasionally out-of-state; must have valid ID.
• Prior experience as a housing counselor, empowerment coach, or financial educator is a plus.
• General knowledge of the city of Chicago and surrounding suburbs.

Responsibilities

• Plan and organize activities required for the full implementation of Housing program goals, grant requirements and objectives.
• Ensure that program activities are consistent with the program objectives and that objectives can be met with available resources.
• Ensure the program meets targets, budgets and timelines, with appropriate reporting and evaluation.
• Work closely with the Chief Economic Empowerment Officer to develop, complete and finalize all program deliverables according to the timeline established within each funder's grant requirements.
• Communicate with community members, organizational leaders, funders and other stakeholders to gain support and increase visibility for housing programs.
• Develop, implement and evaluate recruitment strategies to expand the number of members utilizing services.
• Educate clients and prospective clients about the available Housing and Financial Inclusion services.
• Conduct member screening to evaluate need for immediate support and facilitate referral and linkage to appropriate community services.
• Develop, plan and coordinate staff trainings.
• Manage housing counseling staff to maintain program compliance.

Benefits

• Full-time employment
• Salary of $68,000
• Flexible work schedule including remote work options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree