Summer 2026 Student Housing Operations Assistant (HOA)

St. Olaf College • Northfield, MN

23h • $12 - $13

About The Position

This position provides business and administrative support for the Residence Life Team. The position acts as a representative for Residence Life. The individual will be responsible for organizing receipts, bills, and financial information. Housing Operations Assistants must be adaptable, efficient, and effective in their communication as well as work with limited supervision or within a project-based team performance environment.

Requirements

• Excellent interpersonal, organizational, and communication skills
• Ability to work both independently with little supervision and as part of a team
• High levels of motivation and willingness to learn
• Ability to pay close attention to details
• Excellent time management skills
• Must maintain a cumulative/semester GPA of 2.5 (if a student staff member’s GPA (semester/cumulative) falls below 2.5, their retention will be based on individual consultation.
• Students should have no pending cases, active sanctions, and/or resolved cases that would prevent effective performance as student staff members.
• Ability to act with discretion and exercise proper professional etiquette as it pertains to confidential information.
• Experience in Microsoft Office and Google Suite is required.

Responsibilities

• Receive, sort, and distribute physical mail and documents
• Receive phone calls and direct them to the appropriate resources; manage call lists and make outgoing phone calls.
• Support data entry and assist with creating and maintaining department files, records, and storage systems (physical and electronic).
• Assist with housing records, damage bills, etc.
• Schedule meetings as requested.
• Attend all training, in-services, and development meetings requested by the Residence Life Office.
• Identify and explain key financial working mechanisms of each residence hall and community.
• Attend/participate in staff meetings, one-on-one meetings with the supervisor, and evaluation process.
• Manage office email accounts.
• Support opening and closing of the office
• Other duties assigned.
• HOA shall serve between 7pm-7am on weeknights, and 24 hours per day on weekends. The duty phone must be held at all times during these periods to respond to resident issues and concerns.
• Be accessible to provide secondary support to the campus (no more than 15 minutes away from campus)
• Serve-in the on-campus rotation as primary support when requested.
• Point of contact between student staff and the facilities operations teams after regular business hours
• Support front desk operations when requested
• Available to assist with summer housing transitions at beginning and end of summer term when applicable
• Assist with all other housing transitions including Fall, Interim and Spring move-ins and closing when applicable.

Benefits

• Housing Double-occupancy room with a roommate of the staff member’s choosing. If a roommate is not chosen, this bed will be added to the vacancy list. Total housing cost for the Summer 1, Summer 2, and Intersession is waived.
• Wage Any administrative hours worked outside of the on-call rotation will be paid at an hourly rate
• Work award is not capped during the summer term.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed