Housing Navigator - Temporary

Hope The Mission•Los Angeles, CA

1d•Onsite

About The Position

The Housing Navigator provides housing-focused, field-based services to individuals experiencing homelessness as they transition into permanent housing. This role is responsible for identifying appropriate permanent housing opportunities, supporting participants through housing search and placement processes, and coordinating services that promote housing stability. The Housing Navigator works closely with participants, landlords, property managers, and service providers to ensure successful housing placements. Services are delivered using Housing First, Harm Reduction, and Trauma-Informed Care principles, with an emphasis on individualized planning, advocacy, and system navigation.

Requirements

Bachelor’s degree in Social Work or related field or a minimum of three (3) years of experience working with individuals experiencing homelessness or similar populations
Knowledge of Housing First, Harm Reduction, and Trauma-Informed Care principles
Knowledge of HUD guidelines and subsidized housing programs
Proficiency with Microsoft Office Suite
Proficiency in HMIS or similar systems
Valid CPR/First Aid certification or ability to obtain within 30 days of hire
TB clearance required
Valid California driver’s license required
Employment eligibility verification
Ability to travel locally within Los Angeles County
Completion of required agency, program, and funder trainings

Nice To Haves

Strong housing navigation and case management skills
Excellent problem-solving and critical-thinking abilities
Strong advocacy and relationship-building skills
Effective verbal and written communication
Ability to manage time, prioritize tasks, and meet deadlines
Comfort working independently with minimal supervision
Cultural humility and ability to work with diverse populations

Responsibilities

Engage participants in housing-focused case management and build effective, trusting relationships.
Conduct assessments to determine appropriate permanent housing interventions and service needs.
Provide housing readiness support, including assistance with documentation, applications, and eligibility requirements.
Regularly follow up with participants to monitor progress toward housing goals.
Assist participants with housing voucher applications, including LAHSA, Public Housing Authority (PHA), and related assessment requirements.
Support housing search activities and identify best-fit housing placement options.
Navigate participants to permanent housing programs and placements, including but not limited to:
Time-Limited Subsidy (TLS)
DHS Housing for Health
Housing Choice Voucher Program (Section 8)
Tenant-Based and Project-Based Supportive Housing
Veterans housing programs (e.g., VASH)
Shared housing, SROs, and low-income housing options
Coordinate move-in assistance resources such as deposits, furniture, and other housing supports when available.
Develop and maintain a Housing & Services Plan (HSP) to guide participants toward permanent housing and individualized goals.
Maintain accurate and complete participant files, including assessments, housing plans, case notes, housing applications, vouchers, lease agreements, and exit documentation.
Enter and maintain required data in HMIS and ensure documentation meets program and funder requirements.
Connect participants to community resources that support housing acquisition and stability (e.g., legal aid, credit repair, housing rights).
Build and maintain professional relationships with landlords, property owners, sober livings, and housing providers to expand housing options.
Collaborate with internal HTM programs, external service providers, and partner agencies.
Participate in team meetings, trainings, case conferencing, coalition meetings, and homeless services meetings.
Meet performance outcomes required by applicable LAHSA and funding contracts.
Use de-escalation and mediation techniques to support participants through conflict.
Uphold all Hope the Mission and funder rules, regulations, and policies.
Perform other duties as assigned.
Operate in a field-based environment with frequent community engagement.
Support navigation services across multiple housing models and programs.