Housing Navigator

Goodwill of Southwestern Pennsylvania • Pittsburgh, PA

6d • $20 - $21

About The Position

As the Housing Navigator you would be responsible for assisting homeless families and individuals enrolled in Goodwill’s Housing Programs with securing safe, affordable housing in a timely manner. This position engages and builds relationships with landlords within the private market, as well as marketing Goodwill’s Housing programs and advocating for our clients as future tenants. This role would assume primary responsibility for ensuring that rental properties meet habitability quality standards, that valid leases and reasonable rents are secured and for providing mediation between clients and landlords as needed. The Housing Navigator works closely with all members of the Housing team in order to ensure that permanent housing is maintained.

Requirements

• High School Diploma or Equivalent AND 5 years experience required.
• Associates' Degree AND 3 years experience required.
• Bachelors' Degree AND 1 year of experience required.
• must be related to working with with the rental market and social service system.
• Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) upon hire.
• Must have a driver’s license and reliable transportation.

Nice To Haves

• must be related to homeless/affordable housing, real estate/rental market.

Responsibilities

• Network with landlords and property managers for potential housing units.
• Document all aspects of participant housing searches, meeting deadlines as required by agency and program regulations.
• Coordinate with Goodwill housing team, as well as outside providers, in supporting participants to identify and secure permanent housing in a timely manner.
• Diplomatically address housing issues such as maintenance of apartments, restoration of apartments upon participant exits, tenant disputes and landlord issues in a timely manner.
• Create and implement participant workshops in order to increase responsible tenancy and long-term stable housing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED