Arlington County, VA-posted 19 days ago
Full-time • Entry Level
Arlington, VA
1,001-5,000 employees
Executive, Legislative, and Other General Government Support

Arlington County's Department of Human Services is seeking a Housing Navigator to support individuals and families in accessing and maintaining safe, stable, and affordable housing. This position is part of the Housing Assistance Bureau (HAB), which integrates housing services and programs to improve housing outcomes for DHS clients and low-to-moderate income residents. The Navigator provides direct assistance to residents, facilitates access to housing resources, and collaborates with internal and external partners to ensure equitable housing opportunities. The Housing Navigator monitors the fiscal integrity of the program budget, collaborating with County and DHS management and staff, commissions, and other stakeholders on program delivery. Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

  • Supporting residents with applying for and renewing Housing Assistance subsidies
  • Monitoring program budget utilization and performance
  • Building trusting relationships with County stakeholders using a person-centered approach to services and resources
  • Serving as lead coordinator with other social services programs, Arlington County Public Schools, and community organizations
  • Facilitating community outreach and engagement activities
  • Preparing reports, correspondence, and performing administrative tasks
  • Bachelor's Degree in Social Work, Sociology, Psychology, Special Education, Mental Health, or Counseling.
  • Some experience working with human service delivery systems to provide supportive housing needs for low-income populations with cognitive, mental, developmental disabilities and/or individuals with substance use disorders.
  • Masters degree in a related field
  • Strong understanding of housing programs (e.g., Housing Choice Voucher, Permanent Supportive Housing, and transitional housing)
  • Experience with Yardi or similar housing management software
  • Bilingual proficiency (Spanish or other languages commonly spoken in the community)
  • Proficiency in Microsoft Office Suite, Outlook, Teams, and case management systems.
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