Housing Navigator - 10735

Colorado Coalition for the Homeless-posted 6 days ago
$30 - $30/Yr
Full-time • Entry Level
Denver, CO
501-1,000 employees
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The Colorado Coalition for the Homeless seeks a Housing Navigator to be responsible for the facilitation of all housing intake processes into CCH housing programs and is responsible for identifying rental opportunities for clients. The Housing Navigator has expertise in the housing portfolio at CCH and acts as a bridge from homelessness to housing for clients. This bridge begins with street outreach and engagement, assessing for program and voucher eligibility, providing the client with housing options based on portfolio availability. The Housing Navigator completes intake paperwork for housing and program participation with the clients. Level of care assessments are coordinated by the Housing Navigator with an Outreach Behavioral Health Navigator and Registered Nurse. The Housing Navigator is responsible for ensuring the client’s needs are met during the transition from homelessness to housing, to include: bridge housing and shelter referral, food and clothing needs, transportation and bus tickets, hygiene items, etc. Housing Navigators provides services wherever the clients are, including in jail, on the streets, at other service providers in the area, or in the office. Services are provided throughout the Denver Metro Area, including Jefferson, Arapahoe, Adams, Boulder, and Denver Counties and in close collaboration with other nonprofit agencies and Community Mental Health Centers. This position is located at 2135 Stout St., Denver, Colorado 80205 and reports to the Housing Navigation Program Manager.

  • Identifies affordable housing units, develop and maintains positive relationships with local property owners and landlords.
  • Conducts and/or assists with housing searches, housing orientations, HQS inspections/lease ups.
  • Assists participants with completing housing applications and program intake paperwork either in the office or in the community.
  • Demonstrates competency in all data base systems including Homeless Management Information System (HMIS), and Elite and the Electronic Health Record (EHR).
  • Serves as a liaison between landlord/property owners, community members, and service providers to help facilitate ongoing supportive services.
  • Consults regularly with supervisor regarding training needs, operational issues surrounding intakes, and programmatic needs.
  • Networks with community agencies, especially homeless services and employment service providers, for the purpose of coordination, and/or development of services. This might include attending community meetings, committee work, and/or presentations to interested agencies.
  • Assists in linking clients to necessary community support services including behavioral health, medical, dental, eye, pharmacy and any other medically necessary resources or community support.
  • Attends and participates in OneHome meetings in the community
  • Outreaches clients in community to ensure documentation is gathered in timely manner.
  • Completes housing packet to include: Vital Documents (Birth Certificate, CO ID, SS Card)
  • Disability verification
  • Documentation of Chronic/Literal Homelessness
  • Responsible for the fidelity of the data entered into internal and external reporting systems and tracking tools.
  • Understands contractual requirements on the projects they work and collaborates with Program Manager to ensure intake operations are meeting all project targets.
  • Identifies goals and strategies to better conduct integrated-care intake procedures, better serving the needs of homeless individuals.
  • Partners with Program Manager to complete data delivery to the City of Denver, MDHI, and other investors and community partners.
  • Provides reports and updates to CCH Leadership as requested.
  • Ensures all verification paperwork is completed as required by law and/or funding sources.
  • Provides crisis intervention as required and in collaboration with clinical staff and community partners.
  • Meets all requirements for record keeping and usage of software systems, including time management systems, incident reporting systems, and communication systems.
  • Ensures smooth transition of client to ongoing clinical and/or case management services, including linking clients with ACT teams, or other appropriate levels of care.
  • Serves as liaison between landlord/property owners, clients, and agency providing ongoing supportive services.
  • Maintains a work environment that is marked by respect for others, that values inclusiveness, builds workforce diversity, and that fosters cooperation and teamwork.
  • Performs other duties as assigned.
  • Bachelor’s degree in a related field required. Experience may be substituted.
  • Two years working in field related to housing programs.
  • Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.
  • Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.
  • Choice of dental insurance or discount plan.
  • Vision insurance.
  • Flexible spending accounts for health care / dependent care / parking expenses.
  • Free basic life and AD&D insurance coverage.
  • Employee Assistance Program, a problem-solving resource available to you and your household members.
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
  • Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
  • The effective date for your benefits will be the first of the month following your date of hire.
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