As a Housing Navigator for Home 4 Good, you will play a crucial role, supporting a portfolio-based, eviction prevention initiative focused on supporting tenants experiencing rental arrears. Acting as a vital link between tenants, landlords, and service providers, you will assist tenants in navigating both immediate and ongoing challenges that impact their housing and financial stability Your responsibilities will include: Collaborate with partner landlords to engage with referred tenants experiencing housing instability. Manage a caseload of tenants facing rental and financial difficulties, jeopardizing their housing security. Facilitate access to benefit and social service programs, connecting tenants with financial aid resources such as One Shot Deals, Homebase services, and government rental relief initiatives. Act as a liaison between tenants and service providers, ensuring effective communication and assistance as necessary. Cultivate and reinforce partnerships with service providers to facilitate seamless referral. Assist tenants in acquiring and retaining rental assistance vouchers, guiding them through the application and recertification processes. Address client crises promptly, providing advocacy and support to access necessary services. Connect tenants with resources for sustainability, including employment services, financial coaching, healthcare, community organizations, and SNAP benefits. Conduct monthly check-ins post-resolution to promote housing stability for 12 months. Maintain program metrics through data tracking and utilize designated tools effectively. Generate monthly and quarterly reports as required. Attend program meetings to address service-related challenges. Ensure compliance with internal controls and keep them updated. Perform other duties as assigned in relation to the role.