Housing Navigator

Albuquerque Health Care for the Homeless-posted about 1 month ago

Full-time • Entry Level

Albuquerque, NM

101-250 employees

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Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage. The Housing Navigator position will serve as a systems-integrated resource to housing and social services for those currently residing in shelters, respite, hotels, and/or motels, or in places not meant for human habitation.

Conduct interviews with clients to determine housing needs
Administer housing assessments (as needed) for those experiencing homelessness
Acquire and maintain information regarding available housing resources in Bernalillo County, including but not limited to housing vouchers, affordable housing resources, and landlords with available housing stock
Develop and maintain tracking system(s) for funder reporting (in conjunction Housing Manager/Housing Coordinator)
Document all encounters and contacts made on behalf of client into EHR within 72 hours
May assist participants in their housing search, including applying for apartments, negotiating with potential landlords, and accompanying participants to apartment viewings as needed.
Connect clients to other social services in the community as needed
Complete releases/requests for information, intakes, referrals, and other required documentation to ensure compliant and efficient transition between community services
Work closely with housing voucher, social services, and governmental programs in the community
Work collaboratively and effectively within an integrated team and establishes positive, supportive relationships with staff and providers
Perform other duties as assigned

Ability to work with diverse groups of people
Excellent verbal and written communication skills
Strong interpersonal skills
Must have good organizational skills
Must have high skill level in attention to detail
Comfort with working in variable work locations
Valid New Mexico driver’s license with clean driving record
Comprehensive knowledge of Microsoft Office 365
Working knowledge of housing voucher programs
1 year of experience working in a housing or social services capacity with underserved populations
High school diploma or equivalent

Experience working with people experiencing serious mental illness and/or substance abuse
Associates degree of higher in Psychology, Social Work, Human Services or related field
Bilingual English/Spanish

Low cost medical, vision, and dental insurance with health club membership
Life insurance and Accidental Death and Dismemberment fully paid for by organization
Long Term Disability fully paid for by organization
Paid Time Off - 24 days in first year of employment
Catastrophic Sick Time accrual
7 Paid holidays
Health Care and Dependent Care Flexible Spending Accounts
401k with employer match
Student loan forgiveness eligible

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