Covenant House California-posted 3 months ago
Full-time • Entry Level
Oakland, CA

Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community through the Program. This new partnership in each of our communities is a state-wide effort to align the fact that ‘housing is healthcare’ and a human right. The new position of YHDP Housing Navigator will be part of creating an outreach intervention that supports young people experiencing homelessness get connected and have support to navigate/problem-solve their experience and ultimately get housed quickly. This includes brokering relationships with local property owners and management companies, marketing and packaging the program and the youth in a manner that appeals to the property owners and management companies. There is also heavy relational and case management like services such as mentoring, coaching, behavioral support, education and employment referral, transportation, and resource and benefits navigation to address the overall needs of each youth. This is a new position, so this Housing Navigator staff member needs to be flexible, creative, responsive and curious on how to implement and meet the expectations of the funder and our young people.

  • Outreach and engage with new young people that are matched through the system to our age group and housing instability criteria.
  • Match participants with Housing Transition Navigation (HN) services, including housing opportunities.
  • Assist in connecting participants to supportive services such as mental health, health, substance abuse, employment, and education.
  • Accurate document services, responsible for enrolling young people/referrals into the system for benefits.
  • Participate in any meetings, trainings and community connection opportunities.
  • Utilizing Housing First principles to help youth currently experiencing homelessness obtain, move into, and keep their homes.
  • Providing supportive services to housed consumers enrolled in housing tenancy and sustaining services (TSS).
  • Once young people are housed, provide early interventions and support when housing issues arise.
  • Bachelor’s Degree preferred in field related to Social Services or relevant field.
  • 2-3 years’ experience providing direct services to high-risk youth including counseling and advocacy.
  • Experience with real estate, rental properties and or sales is a bonus.
  • Working knowledge of Housing First model, Trauma Informed Care, principles of harm reduction and positive youth development.
  • Strong computer skills and knowledge including word processing, spreadsheets, and database operations.
  • Knowledge of adolescent development, case management, and crisis intervention.
  • Excellent written and verbal communication skills, public speaking skills.
  • Must be able to work independently as well as part of the interdisciplinary team.
  • Bi-lingual English/Spanish strongly preferred.
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • EAP program
  • 403b retirement account
  • Generous vacation package
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