The Housing Navigator role works in our Supportive Services for Veteran Families (SSVF) program. This program addresses the homelessness crisis for Veteran Families through enhanced housing navigation services, which are embedded into the Veterans Affairs Supportive Housing (VASH) Program. The Specialist will be a member of a multidisciplinary team in the Veteran Services program. The HUD VASH and SSVF program serves Veterans who are experiencing homelessness to obtain permanent housing. Additionally, this position will assist with engaging, managing and retaining landlord and property management company relationships for veterans participant’s co enrolled in SSVF and HUD VASH. In this capacity, the housing navigator will provide landlord outreach and engagement services to develop a full range of permanent housing opportunities for homeless veterans. The Housing specialist provides targeted customer service and mediation support to participating properties to promote long term tenancy and partnership with VOAMASS and the Veterans we serve. This position employs a variety of evidence-based interventions including Motivational Interviewing, Housing First, Rapid Rehousing, Harm Reduction, and Trauma Informed Care to provide client centered services to veterans. Who We Are || VOAMASS gives members of the community who need help the most the services, support, and self-esteem they need to create a fresh start. At VOAMASS, our dedicated teams are committed to serving the whole person. Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960’s to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges. For full-time employees, including our Recovery Coaches, our comprehensive and generous benefits package includes: Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), childcare, transit, and parking) 403(b) retirement plan with employer match 24/7 nurse hotline for urgent health questions Employee assistance program to provide help with family concerns, stress management, legal issues, and more Employer-paid long-term disability and life insurance Pet insurance Tuition remission programs Loan forgiveness (Public Service Loan Forgiveness (PSLF) program) Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment 14 paid holidays, higher than industry average Fitness/wellness reimbursement to cover expenses such as gym membership Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc. Cash bonus, with no annual cap, for referring other qualified candidates for employment VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.