Housing Navigator (925633)

Equus Workforce Solutions-posted 3 months ago
Escondido, CA
1,001-5,000 employees
Administrative and Support Services
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Equitable Social Solutions has been providing an array of homelessness prevention and housing supports since 2013. With programs in Eugene, Oregon; Chicago, Illinois; Madison, Wisconsin; and San Diego, California, Equitable Social Solutions has helped hundreds of households achieve housing stability. The position involves effectively communicating both verbally and in writing, establishing effective working relationships, and exercising appropriate judgment in various situations. The role requires assessing client needs, managing a caseload, and providing supportive services to help clients achieve housing stability and self-sufficiency.

  • Effectively communicate both verbally and in writing.
  • Establish effective working relationships with other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers.
  • Exercise appropriate judgment in answering questions and releasing information.
  • Assess client needs and conduct in-depth interviews that are sensitive.
  • Have knowledge of the homeless community and County demographics.
  • Implement and apply regulations to daily duties.
  • Exercise attention to detail.
  • Organize, prioritize, and complete a large volume of work within strict time deadlines.
  • Work with clients experiencing homelessness to help place them in immediate shelter and overcome barriers to housing.
  • Manage/process referrals received from County and Community following the Tier One and Tier Two guidelines.
  • Manage and maintain a revolving caseload.
  • Assess clients to determine appropriate levels of service on a case-by-case basis.
  • Refer clients to appropriate agencies for specialized services and/or counseling.
  • Develop action and stabilization plans with clients.
  • Consult with other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers.
  • Provide and document individual/group counseling and referral services.
  • Assist in developing immediate solutions to emergency problems and expediting delivery of needed services.
  • Determine approval of supportive services based on certain criteria.
  • Utilize data processing systems.
  • Complete documents and forms, maintain records and files, and schedule appointments.
  • Provide supportive services and issue additional funds and necessities to clients as needed.
  • Document all expenditures, payments, and service issuances to clients.
  • Work closely with prospective property owners/managers to promote permanent opportunities for homeless individuals and families through outreach and education.
  • Other duties as assigned.
  • Bachelor's Degree in Human Services field preferred or equivalent skills and experience.
  • Intermediate computer skills in Microsoft Office, Email and Data Entry.
  • Strong communication skills both written and verbal.
  • Driver's License with good driving record.
  • Travel throughout the County.
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