Housing Mobile Team Social Worker

Community Access Inc•New York, NY

About The Position

Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Community Access provides affordable housing, supportive services, education, training and employment services, integrated rehabilitation and treatment services, and care coordination to individuals with psychiatric disabilities, histories of homelessness, substance use, criminal justice involvement and serious health concerns. The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. The Mobile Team Social Worker is an integral part of Community Access’ mobile multi-disciplinary team that supports tenants with complex mental health needs across our supportive housing programs in NYC. The Social Worker provides engagement and supports program participants using a person-centered model that supports individuals in working through crisis, developing new coping strategies, assessing risk, maintaining their housing and developing and reaching goals that could include but are not limited to furthering their recovery, accessing community-based treatment and support services, connecting to community, family and social support networks, and exploring educational or vocational opportunities. The Social Worker supports other team members and housing staff by acting as a bridge between participants and resources, ultimately contributing to more holistic support. The Social Worker also stands as an advocate and liaison for program participants by representing their needs and rights, navigating complex systems, ensuring access to essential services, and promoting well-being and autonomy.

Requirements

Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in recovery-oriented service delivery.
Minimum of a Bachelor’s Degree in Social Work or related field required; LMSW or LCSW preferred.
Minimum of two years working with people who have a history of homelessness, substance use, and/or mental health diagnosis. required.
Ability to work a flexible schedule, mornings, evenings and weekends in response to participant needs.
Ability to prioritize and meet deadlines.
Excellent oral and written communication skills.
Be creative and flexible.
Ability to utilize various computer programs, specifically Microsoft Word and Excel.
Show initiative and be responsible for follow through.
Ability to maintain confidential information, as related to position.
Demonstrated leadership skills and ability to work as part of a team.
Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
Must be fingerprinted and cleared through a background clearance process.
Bilingual Spanish-speaking

Responsibilities

Ensure that all services, follow- up and documentation are completed on time including:
100% of assessments and crisis plans for the program are completed on time.
Complete weekly progress notes for each participant on caseload within 48 hours of the meetings.
Ensure weekly visits for all participants on assigned caseload.
Consistently document 40 hours of direct service work each month.

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