Housing Management Coordinator

Home Group • Austell, GA

16h • Onsite

About The Position

This is a great opportunity to join our team here in Eastbourne Road, St Austell, Cornwall. You’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

Requirements

• Experience in managing a housing management caseload and overseeing landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners
• Able to use technology for making benefit claims and doing tenancy signs ups
• If you need to work at another service, you will need a vehicle insured for business purposes.
• You’ll need an Enhanced DBS

Responsibilities

• Work with customers from Adult Social Care
• Make sure that our customers properties are homes they can be proud of, involving them in their tenancies
• Help with housing benefit claims so rent accounts stay on track.
• When needed, you issue and sign warning letters or notices and sometimes attend court.
• Get rooms ready for the next customer quickly, turning around vacant spaces so they’re safe, clean and welcoming.
• Keep everything compliant with health and safety and make sure maintenance standards are met

Benefits

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees