POSITION PURPOSE: This position will ensure the shelter and drop-in center are welcoming and safe environments, complete written documentation and data reporting, will employ de-escalation techniques in direct participant crises response and report incidents. The HDRS Specialist must recognize that relationships are central to engagement and understand that street outreach, drop-in centers and low barrier shelters are bridges to stable housing. To be successful in this position, he/she must demonstrate through action, best practices related to inclusivity and cultural humility as well of knowledge of social service safety net and housing programs that benefit people experiencing homelessness. Relationships are central to engagement and understand that street outreach, drop-in centers and low barrier shelters are bridges to stable housing. WHAT YOU WILL DO: Housing Placement: Facilitate the process of finding suitable housing options for individuals experiencing homelessness, including coordinating with landlords, property managers, and housing authorities Recovery Support: Provide individualized support and resources to address the underlying issues contributing to homelessness, including substance abuse, mental health disorders, trauma, and other challenges Case Management: Conduct comprehensive assessments to identify clients' needs and develop personalized housing and recovery plans. Monitor progress, provide ongoing support, and make referrals to additional services as needed Documentation and Reporting: Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved. Prepare reports and documentation as required by funding sources and organizational policies
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees