Housing Coordinator

State of the Heart Recovery•Albuquerque, NM

54d

About The Position

At State of the Heart Recovery, the Housing Coordinator plays a key operational role in maintaining safe, organized, and recovery-focused residential housing environments. This position supports daily housing operations across multiple levels of care, ensuring unit readiness, client movement coordination, safety compliance, and responsive collaboration with clinical and housing leadership. The Housing Coordinator ensures housing operations align with trauma-informed care principles, program expectations, safety standards, and regulatory requirements within a behavioral health and recovery setting.

Requirements

High school diploma or equivalent required.
Valid CCSS Certification within the State of New Mexico required.
Valid New Mexico driver’s license, reliable transportation, and ability to travel between housing sites.
Minimum of one year of experience in housing operations, facilities support, case support, or a related role preferred.
Basic computer proficiency for documentation, reporting, and communication.
Strong organizational skills and ability to manage changing priorities.
Sound judgment and ability to maintain professionalism in a recovery-focused environment.

Nice To Haves

Experience in behavioral health, addiction recovery, residential treatment, or supportive housing environments preferred.

Responsibilities

Conduct routine unit checks to assess cleanliness, safety, and readiness across assigned housing locations.
Coordinate and support client level-up and level-down transitions, ensuring respectful and timely movement between housing levels.
Prepare and clear housing units for admissions, discharges, detox transitions, and emergency removals.
Perform minor housing upkeep tasks and promptly report maintenance concerns.
Assist with furniture moves, housing setup and breakdown, and donation intake and distribution.
Conduct cleaning between client transitions to maintain readiness and infection-control standards.
Provide supply purchasing and delivery support for hygiene items, linens, and essential housing needs.
Support missing-client response protocols through verification and timely reporting.
Complete and submit urine analysis documentation in accordance with program procedures.
Document housing activities, inspections, client movement, and incidents accurately and timely.
Provide individualized case support and psychosocial assistance in community settings when assigned.
Maintain professional boundaries and strict confidentiality in accordance with HIPAA and 42 CFR Part 2.
Support emergency response activities within housing environments.
Participate in housing workflow improvements and quality initiatives.
Perform additional duties as assigned to support housing operations.