Housing Compliance Inspector

Mental Health Association - Western MA•Chicopee, MA

18h•$20 - $20

About The Position

The Housing Compliance Inspector is responsible for ensuring that apartments meet all relevant codes and standards established by the Mental Health Association (MHA), HUD, DMH, and other regulatory bodies. This includes conducting inspections, maintaining documentation, and ensuring participants live in safe, quality housing. About the Division of Supportive Housing (DSH) The Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness, many of whom are also navigating challenges related to substance use, incarceration, or trauma. DSH programs focus on long-term stability and help participants transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower individuals to build a foundation for recovery, self-sufficiency, and a better quality of life. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position requires regular travel to housing locations for inspections, tenancy support, and minor non-strenuous repairs.

Requirements

High School Diploma or equivalent is required
Valid driver’s license, auto insurance, and reliable vehicle
Ability to work independently and in teams and to manage time effectively
Strong organizational skills and proficiency in using technology including email, data entry in Excel, etc.
Strong relationship-building skills
Must be at least 21 years old
At least 3 months of experience in housing assistance
Certification in HCV Housing Quality Standards or ability to obtain within two months

Responsibilities

Conduct Housing Quality Standards (HQS) inspections at lease-up, move-out, bi-annually, and as needed; maintain accurate inspection records and photos.
Ensure units comply with sanitary codes and DMH licensing standards; facilitate licensing inspections and follow up on corrective actions.
Identify repair needs, communicate with landlords, and ensure timely completion of required maintenance.
Build and maintain strong relationships with landlords, property managers, and housing providers; assist in sourcing new units for agency participants.
Provide tenancy support and basic mediation in collaboration with case managers; foster respectful relationships with participants.
Maintain organized housing files, databases, and a landlord directory; manage key inventory for participant units.
Perform minor non-strenuous repairs (e.g., changing lightbulbs) when applicable.
Attend team meetings and contribute to housing utilization and participant care planning efforts.