Housing Case Manager

Guild Services • Saint Paul, MN

6h • $54,000 - $57,000

About The Position

This position involves providing direct support to individuals who have a history of homelessness and serious mental illness and require assistance in accessing housing in Ramsey County. This position will also support our apartment community with case management services. By collaborating with social service and housing providers, clients will be able to improve their housing stability, manage their health conditions more effectively, successful tenancy and enhance their overall quality of life.

Requirements

• Advanced verbal and written communication skills.
• Knowledge of major housing markets in Dakota County and Ramsey County.
• Ability to recognize the barriers individuals face who have mental illness, substance use, and histories of homelessness in finding housing.
• Ability to problem solve, including identify the essential factors in situations and actively engage individuals in solutions.
• Ability to self-motivate, manage multiple priorities, and adhere to deadlines.
• Exercising judgment, knowing when to use own discretion and when to seek supervision and guidance.?
• Bachelor's Degree in one of the behavioral sciences (social work, psychology, or human services), or a related field from an accredited college or university AND have 2,000 hours (1 year) of experience in the delivery of service to persons with mental illness OR
• Qualified as a mental health practitioner within the State of Minnesota by one of the following:
• At least 30 semester/45 quarter credits AND 2,000 hours of supervised experience in the provision of mental health services OR
• 4,000 hours of supervised experience in the provision of mental health services.
• Must be ambulatory and able to negotiate stairways.
• A valid Driver’s License, reliable vehicle, satisfactory driving record, and auto insurance are required.
• Must not be actively receiving services from Guild and must not have received services within the last two years.

Nice To Haves

• Minimum of one-year personal or working experience related to the homeless population.
• Minimum of one-year case management experience.

Responsibilities

• Complete individual assessments and plans for individuals to engage in housing search and housing sustainability. Regularly review assessments to ensure alignment with client goals for long-term housing stability.
• Assist clients in active housing search including but not limited to, touring housing options, completing housing applications, engaging with landlords and properties to create a person-centered relationship for the client. Assisting the client in seeking and arranging client move-in to housing.
• Ability to negotiate manageable and appropriate lease agreements with landlords.
• Monitor participant housing stability after move-in through home visits, recertifications, and communication with the landlord/property manager to resolve housing-related crises.
• Knowledgeable in accessing resources to assist and support the client in financial management, legal resources, life skills, employment services and supports, MH/CD services, connections to mainstream resources and tenant education.
• Provide case management services that address unique needs, preferences, and financial resources of clients and overcome barriers to housing access.
• Communicate and maintain relationships with all service providers involved in client care to ensure continuity of care and collaboration. Establish relationships with other housing agencies (i.e. HousingLink, Dakota and Ramsey CDA, etc.).
• Monitor risk factors that may create the potential for crisis. Implement crisis intervention strategies in a timely manner.

Benefits

• Guild Services offers a range of benefits, including medical, dental, and vision coverage; flexible spending, HSA, short and long-term disability; Paid Time Off; paid holidays; wellness hours; 403(b); life insurance; and more. Eligibility requirements and other terms and conditions apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level