Housing Case Manager (SSVF)

BrightliIndianapolis, IN
3d

About The Position

Job Summary: The Case Manager will facilitate child and family team meetings, coordinate with guardians and team members, and oversee the intake of new clients. Essential Job Functions: Adhere to the Systems Code of Conduct and policies. Assist program participants in identifying and accessing resources for independent healthy living. Collaborate with a multidisciplinary team to create and implement individualized Comprehensive Treatment Plans. Collaborate with community systems for referrals, crisis management, and advocacy. Provide direct services to children and families, including case management and daily living support. Evaluate services and make necessary improvements for increased outcomes. Maintain regular contact with program participants and serve as liaison to the team. Monitor participants' progress and update team members on treatment plan goals. Connect participants with community resources and family support. Conduct assessments to inform individualized treatment plans. Arrange transportation for community appointments as needed. Participate in organizational processes as directed by Leadership, such as quality assurance and safety activities.

Requirements

  • Effective communication skills
  • Proficiency in computer and Google applications
  • Strong judgment and interpersonal skills
  • Ability to maintain confidentiality
  • Excellent time management skills and ability to handle multiple tasks
  • Strong relationship-building skills with associates, clients, and the general public
  • Positive attitude in the work environment
  • Basic knowledge of trauma
  • Adaptability in a changing environment
  • Sensitivity to working with diverse socio-economic populations
  • Bachelor's degree in a Human Services field from an accredited college or university
  • Minimum of two (2) years of relevant work experience
  • Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check
  • Completion of New Hire Orientation at the beginning of employment
  • All training requirements including Relias at the beginning of employment and annually thereafter
  • Current driver’s license, acceptable driving record and current auto insurance
  • Successful completion of Behavioral Management training within the first thirty (30) days of employment or as soon as the first available class occurs after the start date
  • Obtain First Aid certification within three (3) months of starting employment and upon renewal date
  • Obtain CPR certification within three (3) months of starting employment and upon renewal date
  • In-depth understanding of the policies, procedures, and regulations relevant to the assigned program
  • Possession of a valid Driver's license in the state of residency with a satisfactory driving record
  • Verification of valid and current auto insurance
  • Minimum age requirement of twenty-one (21) years to operate a company-owned car and twenty-three (23) years to operate a company owned 15 passenger van

Responsibilities

  • Facilitate child and family team meetings
  • Coordinate with guardians and team members
  • Oversee the intake of new clients
  • Adhere to the Systems Code of Conduct and policies
  • Assist program participants in identifying and accessing resources for independent healthy living
  • Collaborate with a multidisciplinary team to create and implement individualized Comprehensive Treatment Plans
  • Collaborate with community systems for referrals, crisis management, and advocacy
  • Provide direct services to children and families, including case management and daily living support
  • Evaluate services and make necessary improvements for increased outcomes
  • Maintain regular contact with program participants and serve as liaison to the team
  • Monitor participants' progress and update team members on treatment plan goals
  • Connect participants with community resources and family support
  • Conduct assessments to inform individualized treatment plans
  • Arrange transportation for community appointments as needed
  • Participate in organizational processes as directed by Leadership, such as quality assurance and safety activities

Benefits

  • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
  • Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
  • Top-notch training: initial, ongoing, comprehensive, and supportive
  • Career mobility: advancement opportunities/promoting from within
  • Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
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