Housing Case Manager- Mariposa II (Bilingual preferred)

SAVE • Fremont, CA

130d

About The Position

The Case Manager is a member of our Housing Team and is responsible for providing crisis intervention and case management services to survivors of Intimate Partner violence who are served in our Mariposa 2 Rapid Re-housing program. The Case Manager carries an ongoing caseload of approximately 15-20 households.

Requirements

• At least 3 years of experience in a case management role at a social services agency.
• Demonstrated understanding of trauma-informed care.
• Demonstrated understanding of the issues and challenges faced by unhoused individuals.
• Demonstrated understanding of the responsibilities of a case manager.
• Knowledge of the resources available to unhoused individuals and experience assisting people in accessing those resources.
• Ability to communicate effectively verbally and in writing.
• Strong relationship-building skills.
• Strong organization skills and attention to detail.
• Strong leadership and interpersonal skills.
• Ability to work independently as well as in a team.
• Social justice knowledge, including domestic violence and its intersections.
• Proficiency with Microsoft and Google Suite, virtual meeting platforms and client databases.
• Commitment to the mission and values of SAVE.
• Must have a valid California driver’s license and insurance.

Nice To Haves

• 40-hour Domestic Violence Counselor certificate.
• Experience in the domestic violence field.
• Experience with coordinated entry systems and client databases.
• Experience with HUD funded and regulated programs.
• Bachelor’s degree in a related field.

Responsibilities

• Provide intensive crisis intervention and case management services to survivors who are eligible for housing assistance and subsidies from SAVE.
• Provide housing assessments, housing problem solving services and other housing placement related activities in accordance with HUD guidelines and local Alameda County Gender Based Violence Survivor Coordinated Entry System (GBV/CE) guidelines.
• Maintain all GBV/CE required documents in the database.
• Attend required GBV/CE meetings, participate in related trainings and work to build relationships with partner agencies and providers.
• Assist survivors to apply for and obtain benefits for which they are eligible (SSI/SSDI, CalWORKS, VOC). Provide necessary advocacy with governmental agencies.
• Assist survivors in obtaining the documents required in order to demonstrate eligibility for housing opportunities.
• Conduct individual case management sessions with survivors to identify needs, set goals, make referrals, and track survivor progress.
• Assist survivors to identify and enroll in school and/or employment training programs that will enhance economic stability.
• Provide ongoing case management, including: safety planning, risk assessment, and short-term and long-term intervention planning.
• Identify obstacles and risks to the survivors' safety and stability, and work with survivors to overcome these obstacles and mitigate the risks.
• Provide regular mobile or in-home advocacy and case management as appropriate.
• Provide client transportation in agency vehicle and/or personal vehicle.
• Provide follow-up/after-care case management services for survivors who are no longer receiving a subsidy.
• Develop and/or conduct workshops on topics relevant to program participants (budgeting, time management, credit repair).
• Maintain a directory of resources that would benefit program participants.
• Meet with the program manager for supervision regularly and as needed.
• Respond to crisis calls and walk-in survivors.
• Track services provided and client information in the electronic database on a daily basis.
• Attend all required meetings, including staff meetings, trainings, consultations, and retreats.
• Assist with training new staff members and volunteers.
• Assume responsibility for site security and safety as needed.
• Provide input into program planning and developments.
• Assist with maintaining program operations and office functions as needed.

What This Job Offers